Variable Operations>Digital Retail

New Desking Enhancements in CDK Digital Retail

August 12, 2026

UI Screenshot

Create flexible deal presentations with ease. Display multiple deal structures, customize presentations, and securely present and edit deals digitally while tailoring the experience to every customer.

What's New

  • Display and compare multiple deal structures in a single presentation
  • Use Quick Quote to create deal structures without first attaching a customer
  • Customize deal presentations to match customer preferences and buying scenarios
  • Present and edit deals digitally within the desking workflow

How This Helps Car Dealers

  • Build quotes in advance for sales events, promotions, and future opportunities
  • Create and adjust deal scenarios faster with a more flexible quoting process
  • Improve dealership efficiency by reducing steps in the deal creation workflow
  • Enhanced flexibility for creating personalized deal experiences

Key Takeaways

The updated desking experience in CDK Digital Retail gives dealerships greater flexibility to present, compare, and customize deal structures while keeping the process fully digital. Features like Quick Quote help teams create deals faster, support promotions and sales events, and streamline workflows without requiring a customer to be attached to every quote.

Learn More About CDK Solutions

This enhancement is one of many capabilities available within CDK Digital Retail, helping dealerships create a connected car buying experience that seamlessly bridges online and in-store interactions.

Recent Product Updates

report builder

CRM

CDK CRM Enhances Reporting Flexibility With Report Builder

With Report Builder, dealers can quickly access and modify their data using report templates that contain customizable columns from the...
Sep 18•Variable Operations
Application Screen Shot

Digital Retail

Edit Deals Directly From the Digital Presentation Screen

Make real-time deal adjustments without leaving the digital presentation experience. Sales teams can update pricing, products or fees on the...
Sep 18•Variable Operations
AI writing assistant

CRM

CDK CRM Enhances Customer Communication With AI Writing Assistant

With a cleaner, more intuitive email experience, AI writing assistant is built directly into CDK CRM to take the pressure...
Sep 18•Variable Operations
vehicle history

Vehicle Inventory Suite

Vehicle History for Appraisal Records Within the CDK Vehicle Inventory Suite

The Vehicle Inventory Suite now extends the History tab to appraisal vehicle records, giving users greater visibility into changes made...
Sep 18•Inventory
application screen shot

Vehicle Inventory Suite

View Open ROs From the CDK Vehicle Inventory Suite Dashboard

The Vehicle Inventory Suite gives dealers greater visibility into open repair orders directly from the New and Used Inventory Dashboards....
Sep 18•Inventory
used inventory dashboard

Vehicle Inventory Suite

Truth in Pricing Compliance Within CDK Vehicle Inventory Suite

Vehicle Inventory Suite helps dealers support truth in pricing requirements by identifying non-negotiable dealer fees and vehicle add-on costs that...
Sep 18•Inventory
screen shot of application

Parts

CDK Service Introduces Quality-Rated Parts Options for Service Approvals

Offer your customer service quotes with multiple quality‑rated part options. Dealers can now define the choices, such as OEM or...
Sep 18•Fixed Operations
Mobile Screen Shot

Fixed Operations Suite

Consumer Portal Now Supports CDK SimplePay Mobile Pay

The Consumer Portal helps keep customers connected throughout their service journey with access to repair order updates, inspection results, approved...
Sep 18•Fixed Operations
hailer

Service

Reduce Transportation Costs With Hailer Rideshare Integration

Provide reliable customer transportation without the costs and liabilities of loaners and shuttles. Hailer rideshare integration offers an easy, scalable...
Sep 18•Fixed Operations
predictive service

Fixed Operations Suite

CDK Service Introduces Predictive Service With Generative AI Insights

Predictive Service analyzes millions of repair records and vehicle-specific factors to flag potential failures, so Technicians can take proactive action,...
Sep 18•Fixed Operations
Have Questions?
We have answers. Get in touch today and we'll get them to you.
Contact Us