First Quality Response: Smarter First Impressions
July 15, 2026

First quality response helps ensure every lead receives messaging tailored to their unique inquiry. Whether the customer is asking about financing, a trade-in or a specific vehicle, responses are aligned to the context of the conversation to create a more relevant and engaging experience.
Benefits
- Tailor messaging to the customer's specific inquiry
- Increase engagement with more personalized communications
- Improve consistency across lead response workflows
- Reduce manual effort for Sales and BDC teams
- Create stronger first impressions that help drive conversations forward
Recent Product Updates

F&I
CARS Act Compliance Updates Now Available in CDK MenuVantage Platinum
Provide a clearer, more transparent F&I experience with updated customer-facing sales tools designed to support California's requirements as of Oct....
Oct 22•Variable Operations

F&I
Honda eContracting Now Available in All 50 States
Save time, reduce clicks and speed up funding. eContracting rings lender contracts directly into your F&I workflow, so you can sign...
Oct 22•Variable Operations

CRM
New CDK CRM Mobile App
The all-new CDK CRM Mobile App empowers Sales teams to stay productive, connected and customer-focused from anywhere with streamlined workflows,...
Oct 22•Variable Operations

Vehicle Inventory Suite
CDK Vehicle Inventory Suite Delivers Everyday Workflow Improvements
This release includes a collection of enhancements focused on improving day-to-day usability, workflow efficiency and system reliability across Vehicle Inventory...
Oct 22•Inventory

Vehicle Inventory Suite
Price Vehicles More Consistently Across Your Inventory
The Vehicle Inventory Suite now delivers more consistent advertised pricing across inventory workflows with improved calculation logic, greater pricing transparency,...
Oct 22•Inventory

Vehicle Inventory Suite
CDK Vehicle Inventory Suite: Flexible Pricing & Fee Management
The Vehicle Inventory Suite now gives dealerships greater flexibility and control over how vehicle pricing is presented across advertising channels....
Oct 22•Inventory

Vehicle Inventory Suite
Dealer Add-Ons and Upfits Within CDK Vehicle Inventory Suite
The Vehicle Inventory Suite now provides a streamlined way to manage dealership-installed accessories and upfits, such as lift kits, bed...
Oct 22•Inventory

Intelligence Suite
See When Intelligence Suite Data Was Last Updated
CDK Intelligence Suite now gives dealers greater visibility into when report data was last updated and where it originated. New...
Oct 22•Dealership-Wide

Intelligence Suite
Faster Data Refreshes in CDK Intelligence Suite
CDK Intelligence Suite now refreshes data more frequently across several reporting areas, giving dealership teams faster access to updated information...
Oct 22•Dealership-Wide

Foundations Suite
SimplePay: Transaction Report and Invite Status Report Enhancements
Dealers can now gain greater visibility into customer payment activity and identify opportunities to offer alternative payment solutions before work...
Oct 22•Business Office
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