CDK CRM Enhances Reporting Flexibility With Report Builder
September 18, 2026

With Report Builder, dealers can quickly access and modify their data using report templates that contain customizable columns from the top CRM reports. Whether you have one store or multiple stores, all the required data can be on the same report and scheduled to be emailed directly to them in their desired cadence.
What's New
- Customize CRM report templates with the columns and data most relevant to your business
- Combine data from one or multiple stores into a single report
- Start with prebuilt report templates instead of building reports from scratch
- Schedule reports to be automatically emailed at a preferred cadence
How This Helps Car Dealers
- Create reports that align with your dealership's goals and priorities
- Gain a consolidated view of performance across multiple locations
- Reduce the time spent building and distributing reports
- Deliver timely insights to key stakeholders through automated reporting
Key Takeaways
Report Builder helps dealerships create customized CDK CRM reports using the data that matters most, combine insights across one or multiple stores, and automate report delivery to keep teams informed and focused on performance.
Learn More About CDK Solutions
This enhancement is one of many capabilities within CDK CRM. It’s designed to help dealerships turn customer and performance data into actionable insights, improve visibility across the organization, and support more informed decision-making.
Recent Product Updates

Digital Retail
Edit Deals Directly From the Digital Presentation Screen

CRM
CDK CRM Enhances Customer Communication With AI Writing Assistant

Vehicle Inventory Suite
Vehicle History for Appraisal Records Within the CDK Vehicle Inventory Suite

Vehicle Inventory Suite
View Open ROs From the CDK Vehicle Inventory Suite Dashboard

Vehicle Inventory Suite
Truth in Pricing Compliance Within CDK Vehicle Inventory Suite

Parts
CDK Service Introduces Quality-Rated Parts Options for Service Approvals
Consumer Portal Now Supports CDK SimplePay Mobile Pay

Service
Reduce Transportation Costs With Hailer Rideshare Integration

Fixed Operations Suite
CDK Service Introduces Predictive Service With Generative AI Insights

Foundations Suite