CDK CRM Enhances Customer Communication With AI Writing Assistant

With a cleaner, more intuitive email experience, AI writing assistant is built directly into CDK CRM to take the pressure out of crafting the right message.

• AI writing assistant is now integrated directly into CDK CRM
• Refine email tone, clarity, and overall message quality before sending
• Access AI-assisted writing tools without leaving the CRM workflow
• Benefit from a cleaner, more intuitive email communication experience

• Communicate with greater confidence through improved message tone and clarity
• Spend less time editing and rewriting customer emails
• Create more consistent communications across your Sales team
• Keep representatives focused in CRM without relying on separate writing tools

The AI Writing Assistant in CDK CRM helps Sales teams create clearer, more professional customer emails by refining tone, clarity and consistency directly within the CRM workflow.

This enhancement is one of many capabilities within CDK CRM. It’s designed to help dealerships engage customers more effectively, streamline Sales workflows, and create more meaningful interactions throughout the customer journey.