Do More with CDK Collaboration Solutions
communications
  • Drive Profits
    • Drive Profits

    If you’re not making the most of your phone leads, you could be letting profits pass you by. By giving dealers the tools to follow up on these leads effectively, our collaboration solutions help you discover missed opportunities and build stronger relationships with your customers.

     

     

  • Know Your Callers
    • Know Your Callers

    With built-in DMS and CRM integration, dealers get detailed information about every consumer that calls your dealership, helping your team provide a more personalized service experience.

     

  • Measure Your Service
    • Measure Your Service

    Equip yourself with tools that help you measure your team’s service performance, identify problems and take real, effective action. With our integrated solution, your communications data provides valuable insights your team can use to improve your business and make happy customers.

    Our Collaboration Solutions

    Phone leads are some of the most promising opportunities auto retailers have for business, so make sure you’re equipped to follow up on them.

    Voice Connect
    Voice Connect

    CDK’s hosted phone system delivers a superior communication experience, maximizing each call by employing powerful personalization features.

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    Call Analytics
    Call Analytics

    By leveraging call analytics, you can convert more phone leads into appointments and sales and ensure you’re providing the best customer experience every time.

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    Text Connect
    Text Connect

    CDK’s business texting solution helps dealers save time and money by easily connecting them with customers, making it simple to provide quick updates and approvals.

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    Call Connect
    Call Connect

    Enjoy reliable local and long-distance calling at a single, flat rate. With Call Connect, you get predictable monthly costs for greater stability and visibility.

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    Call Recording
    Call Recording

    Recording calls helps improve how your team handles customer calls. Easily assess call handling performance and ensure you optimize the quality and value of every call.

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    Commonly Bundled Together

    CDK Drive
    CDK Drive

    Flexible, powerful and tailored to multi-location dealerships, our flagship DMS provides the insights and tools you need to manage your business efficiently and profitably.

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    CDK CRM
    CDK CRM

    Effective customer relationship management is at the core of a successful dealership. CDK CRM is a powerful software solution that makes buying a car a more positive experience for shoppers.

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    CDK Network Solutions
    CDK Network Solutions

    Maximize network speed and minimize network downtime, CDK solutions can help you step up your business’ web capabilities.

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    Featured Insights

    Upskill Your Phone Handling
    Blogs
    Upskill Your Phone Handling
    Phone calls are often the first interaction customers have with your dealership. How you handle these calls determines whether or not they want to do business with you.
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    Helping dealerships thrive

    At CDK Global, we build the tools dealerships need to grow and succeed. We provide DMS and other integrated technology solutions to over 27,000 Auto, Truck, Motorcycle, Marine, Recreational and Heavy Equipment dealers around the world. Since day one, we’ve been in it for the dealer — your success is what motivates us to do what we do.

    Customer connected. Dealer driven.
    Discover CDK
    Discover more About CDK Global
    CDK Drive
    Sales Inventory
    Fixed Ops

    Learn more about CDK Collaboration Solutions?

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