Where Dealership Employees Stand During Uncertain Times

The automotive industry is often defined by inventory, margins and market shifts, but the real engine driving dealership success is its workforce. Building on last year’s inaugural report, this year’s Dealership Workplace Study reveals a workforce that’s more satisfied, more stable and more vocal about what matters most. 

Job satisfaction in automotive retail has climbed to 82%, and the number of employees planning to leave the dealership within six months has dropped significantly. But beneath the surface, hidden concerns — over the economy, compensation and leadership quality — continue to shape the employee experience in ways that demand attention.

Key insights from our study include:

• Where Dealership Employees Stand
• Hidden Stress
• Compensation
• Auto Retail Employee Retention and Referrals

Dealers across the country are at a pivotal moment regarding workplace culture but the good news is there are actionable levers that can improve retention and satisfaction. For details on how you can build a more resilient, motivated and loyal workforce for your auto retail operation, download the 2025 CDK Workplace Study.