With a focus on trust through transparency, CDK Service helps to drive more revenue for the service & parts departments, creating a consumer experience so exceptional, your customers won't go anywhere else.
Keep Customers Coming Back
of customers who went elsewhere for service are willing to return for a better experience.
Source: CDK Service Shopper Research Study
Explore Benefits of Industry-Leading Service
Drive Additional Revenue
Improve profit and make selling additional services a breeze with state-of-the-art solutions and premier communications tools that transform your operation into a smooth, money-making machine.
Our single-system workflow puts all your Service tools in one place to eliminate lag time, avoid customer frustration and increase Service Ops efficiency so repairs roll in and out of your bays like clockwork.
Deliver a memorable customer service experience that exceeds their expectations throughout the entire process with less waiting, more transparency, faster approvals and a genuine personal connection.
CDK Service Features
We put cutting-edge technology to work for you with an effective and flexible toolbox to supercharge your Fixed Ops.
Online Service Appointments
Put your customers in control by letting them schedule service appointments online 24/7 on your website or from their mobile device for the ultimate in customer convenience.
Powerful Tablet Interface
Get customers engaged by greeting them at their vehicle with tablet in hand. Get the info you need and easily access vehicle histories with one touch through our tablet interface.
Streamlined Service Upsells
Use smart devices to streamline service upsells for more revenue by providing details about additional recommended service work, pricing, photos and videos that customers can approve from their mobile device.
Real-Time Communication Tools
Our real-time communication tools help you integrate your Service and Parts departments with email and text alerts, instant messaging and tracking dashboards that provide up-to-the-minute repair updates.
Flexible, powerful, integrated and tailored to multilocation dealerships, CDK Drive provides the tools you need to manage your business efficiently and profitably.
CDK Hailer, our ride-sharing technology, is integrated within CDK Drive — letting you dispatch rides directly from your Service application for greater efficiency and outstanding customer satisfaction.
Contact Us and Let’s Explore Your Dealership’s Specific Needs