Automotive CRM Software
CRM
Build stronger relationships and drive growth with an automotive dealership CRM partner that puts customers first.
![salesperson shaking hands with customer](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Flarge_square_image%2Fpublic%2Fheroimages%2Fautomotivecrm.jpg%3Fitok%3D1aDr1lQC&w=1920&q=75)
Drive Customer Engagement and Profitability
Optimize Operations
Seamless CRM integration with Digital Retail, Finance, Desking, Credit and Compliance
Connect Smarter and Faster
Make data-driven decisions to move your business forward with comprehensive reporting
Drive Profitability
Customizable workflows that drive engagement and let your customers choose the experience they want
Connect With Your Customers
Tailor Conversations and Better Manage Your Data To Drive Profits
Recent Insights
![Does Your Dealership Staff Know Their Stuff When It Comes to Selling E Vs?](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-07%2FStaffandEVsBlog.jpeg%3Fitok%3DoHc8Z714&w=1080&q=75)
Does Your Staff Know Their Stuff When It Comes to Selling EVs?
Electric vehicles make up a small percentage of the auto market today, and their adoption has had its ups and...
3 Min Read•Jul 17•CDK Global
![Time to Roll Out Summer Sales and Service Campaigns.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FSummer%20Servicesalesblog.jpeg%3Fitok%3DECkfWKm_&w=1080&q=75)
Time to Roll Out Summer Sales and Service Campaigns
Whether you consider summer starting on Memorial Day, the last day of school, or the official start on June 20,...
4 Min Read•Jun 13•CDK Global
![CDK Unveils Inaugural Dealership Workplace Study](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FWorkPlaceBlogimage.jpeg%3Fitok%3DikNbVfGq&w=1080&q=75)
CDK Unveils Inaugural Dealership Workplace Study
The automotive retail industry is known for long-held stereotypes about its workers and roles. To say it’s a misunderstood industry...
2 Min Read•Jun 11•CDK Global
![Turn Service Customers Into Sales With C R M Equity Mining.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FEquityMiningServiceBlog.jpg%3Fitok%3Dwc7iCjVN&w=1080&q=75)
Turn Service Customers Into Sales With CRM Equity Mining
In the competitive world of automotive sales, dealerships are constantly looking for ways to increase their profits and maintain customer...
2 Min Read•Jun 10•Amber Good
![How Dealership Service Departments Can Enhance the Customer Experience.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FServiceEnhanceBlog.jpg%3Fitok%3DAu_ZD7_U&w=1080&q=75)
How Dealership Service Departments Can Enhance the Customer Experience
The spotlight is shining on delivering great customer experiences. In fact, 84% of dealers plan to increase their focus on...
4 Min Read•Jun 6•Don Zogg
![Car Buyers Visit More Dealerships in May](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-06%2FEOPMayBlog.jpg%3Fitok%3D6eURwic7&w=1080&q=75)
Car Buyers Visit More Dealerships in May
May was the second month in a row where 87% of car buyers CDK’s Research Team surveyed said buying their...
2 Min Read•Jun 3•David Thomas
![Are E Vs Ready for the Summer Road trip?](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-04%2FEV%20Road%20TripBlog.jpg%3Fitok%3Dr3ygOl3h&w=1080&q=75)
Are EVs Ready for the Summer Road Trip?
The all-American pastime of the summer road trip is alive and well. The Transportation Department reported travel rose to over...
4 Min Read•May 20•CDK Global
![Dealers Not Confident in O E M E CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the electric future. A clear majority (65%) indeed admit to being pessimistic about EVs, and the paper delves into many of the reasons behind that number including the impact to the dealership’s revenue, consumer interest and more. We also asked dealers about their confidence level in the EV strategy of their respective OEMs. Whether they hV Strategies.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-05%2FEVOEMConfidenceBlog.jpg%3Fitok%3DkrRWaUw-&w=1080&q=75)
Dealers Aren't Confident in OEM EV Strategies
CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the...
2 Min Read•May 13•David Thomas
![Bring Modern Convenience to the Showroom Floor.](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-05%2FModernConveinenceBlog.jpg%3Fitok%3D3u-mB2VM&w=1080&q=75)
Bring Modern Convenience to the Showroom Floor
In our technology-driven world, we’ve taken modern convenience to a whole-new level. Consumers expect to order what they need online...
3 Min Read•May 9•Steven Walker
![What Dealers Say About the EV Transition](/_next/image?url=https%3A%2F%2Fcms.cdkglobal.com%2Fsites%2Fdefault%2Ffiles%2Fstyles%2Finsights_image_407x190%2Fpublic%2F2024-05%2FEV_Dealer_WP_Blog2.jpg%3Fitok%3DWdImk-Rs&w=1080&q=75)
What Dealers Say About the EV Transition
As the electric vehicle revolution propels forward, dealers across the country are coming to terms with learning, selling and servicing...
1 Min Read•May 6•CDK Global