Artificial Intelligence for the Front Office
With multiple systems and workflows involved, selling a car is complicated. AI is rapidly changing the automotive retail landscape, and CDK integrates AI seamlessly and responsibly to enhance existing workflows — including the Front Office.
Increased Efficiency
Free up your staff for high-value tasks and enable your Sales teams to be more productive.
Simplified Lead Management
Streamline the process of identifying, qualifying and following up on leads, while increasing conversion opportunities.
Enjoyable Customer Experience
Give customers quick, personalized, relevant responses to their inquiries — regardless of the time of day or how busy the dealership is.
AI-Powered CRM Helps McGovern Auto Flourish
Hear how we helped improve their business. Then see what we can do for you.
We’ve seen the percentages that we want — closing percentages, appointments-set percentages — go up.
Drive Front Office Efficiencies with AI
AIVA (Artificial Intelligence Virtual Assistant)
Helps dealers provide quick, personalized, conversational responses to consumers in real time for an enjoyable consumer experience and provides a consistent, automated lead follow-up process.
AI-Assisted Equity Mining
Predictive modeling provides dealers a marketing list of opportunities with a scoring model of propensity to buy based on multiple data points and customer-specific purchase cycles.
Streamlined Customer Data
Combine customer information across multiple systems through machine learning, improving data hygiene and forming a more complete picture of your customers.
F&I Predictive Forms
Use data from past deals to suggest forms to use for similar deals in the future.
Recent Insights
How to Spot Generative AI in Automotive Retail
How Dealership AI Tools Can Help Service Team Productivity
Make Your Entire Dealership’s Phone System Smart
How Your Dealership Can Prepare for Auto Parts Tariffs
Car Pros Optimizes Operations With CDK Dealership Xperience
Car Buyers Hit More Dealers Amid Tariff Turbulence
The Importance of Scheduling Appointments for the Test Drive
Most EV Owners Stand By the Technology in New Study
Dealership Appointments: Car Shoppers vs. Service Customers
