AI at CDK
Unlock the Future With the Power of AI for Car Dealerships
Revolutionize your dealership with the CDK Dealership Xperience Platform. Powered by AI and built on decades of automotive expertise, it helps dealerships boost growth, improve efficiency and deliver standout customer experiences.
Driving Results for Dealerships
AI is transforming dealership operations, delivering measurable improvements in efficiency, customer satisfaction and lead conversion.
52%
68%
50+
Why Our AI Stands Out
Responsible AI Development
Our Dealership Xperience Platform's AI-powered enhancements are built with ethics and security in mind, to ensure transparency and privacy.
Unmatched Data Access
With the largest dataset in the industry, our AI delivers smarter, more accurate insights.
Hybrid Intelligence
At CDK, AI isn't just smart — it's built with deep automotive expertise behind it. Our hybrid intelligence approach combines decades of dealership know-how with powerful machine learning to help your team work faster, make better decisions, and deliver standout customer experiences.
How Dealerships Use AI
Sales, service, and operations teams are using AI tools like our Automotive Intelligence Virtual Assistant (AIVA) to work smarter, move faster, and deliver a better experience for every customer.
AI for a Smarter, More Connected Dealership
Leverage advanced AI features to streamline operations, engage customers and maximize sales potential.
Increase Efficiency
Automate tasks and streamline operations so your team can focus on priorities
Enhance Customer Engagement
Use AI to deliver personalized experiences that boost satisfaction and loyalty
Boost Sales Performance
Utilize predictive analytics to identify leads and optimize sales strategies
Optimize Service Operations
Improve scheduling, Service and Parts management with AI and reduce downtime
Gain Actionable Insights
Tap into hybrid intelligence's meaningful data combined with human expertise to make smarter decisions that drive growth and performance
Reach out to explore how AI can elevate every aspect of your business, from Sales to Service and every interaction along the way.
Recent Insights
Why Predictive AI Is Crucial for Used Car Inventory in 2025
The CDK Service Shopper 5.0 Study Is Here
Most Steps in the Car-Buying Process Improved in October
Why “Real-Time” Data Isn’t Always the Right Answer for Dealers
Women in Auto Retail: Progress and Challenges in 2025
CDK CONNECT 2025: Dealer Success Strategies, Breakout Sessions and On-Demand Access
3 Ways To Make F&I Wait Times Productive
How Benzel-Busch Delivers a Seamless, Personalized Experience With CDK
AI and Vehicle Research: The Disadvantages of AI-Informed Car Shoppers
