Automated Lead Response

Immediately send car buyers quality messages to help you engage with them 24/7 with our intelligent internet lead response system.

Omnichannel Storefront required.

Request a Demo
Automated Lead Response

Intelligent

Instantly send responses to internet leads with Omnichannel Storefront pricing and VIN-specific information that matches their inquiries.

Actionable

Link customers to your Omnichannel Store to see the vehicle they want and begin building their deal. Automated lead response emails generate 10x more engagement than generic CRM auto-responders.

Efficient

Help your BDC and internet agents work smarter, eliminate the need to gather information from multiple sources and ensure every lead gets a quality response every time.

Fully Loaded

Get everything you need to optimize your team’s internet lead management.

VIN-Specific Information

Respond to customers’ queries with VIN-specific information that moves them down the purchase funnel faster.

All-Inclusive Lead Response

Efficiently respond to internet leads from any source on one seamless platform.

New and Used Inventory

Automatically follow up on car buyers’ interest on any piece of inventory.

CRM Visibility

Receive a notification in your CRM with a link to the email sent, so you can easily track internet-lead engagement and guide the car-buying journey.

Consistent Price Quotes

Provide customers with pricing that matches your Omnichannel Store.

Engaging Calls to Action

Deliver actionable messaging that encourages customers to build deals by linking them to the appropriate SRP or VDP.

Customizable Messaging

Edit internet lead-response emails to sound like your unique brand.

Optional Delayed Response

Control when internet lead-response emails are sent to customers and delay them if needed.

Increase Engagement With Automated Lead Response

65%

Open Rate vs 12.6% Industry Average*

22%

Click-through Rate vs. Industry Average*

Source: *Campaign Monitor, “Ultimate Email Marketing Benchmarks for 2020: By Industry and Day”, 2020

Get Started With Digital Retailing

Contact Us and Let’s Explore Your Dealership’s Specific Needs

Request a Demo

Recent Insights

Online versus In Person. A Hybrid Car Sales Approach.

Online vs. In-Person: A Hybrid Car Sales Approach

Today, many auto dealerships across the U.S. are debating whether some or all of the new vehicle sales process should...
4 Min ReadFeb 13CDK Global
The Importance of Greeting Customers at the Dealership.

The Importance of Greeting Customers at the Dealership

It’s essential to make a good first impression with a car shopper, as those initial minutes set the tone for...
3 Min ReadFeb 11CDK Global
C D K Brings N A D A to You.

CDK Brings NADA to You

A winter storm may have shut down flights around the country during the last week in January but it didn’t...
4 Min ReadFeb 5CDK Global
Are Credit Card Surcharges Right for Car Dealerships?

Are Credit Card Surcharges Right for Car Dealerships?

Inflation is hurting everyone. According to a recent Gallup poll, more than 40% of Americans named inflation as the top...
3 Min ReadFeb 5CDK Global
Why Your Dealership Needs to Prioritize Tire Sales.

Why Your Dealership Needs to Prioritize Tire Sales

Tire sales represent an opportunity to drive additional Service revenue and highlight the convenience and quality of work performed at...
3 Min ReadFeb 4CDK Global
Moods Bright During January Car Sales

Moods Bright During January Car Sales

The automotive landscape may look different as the calendar flips to February, but last month saw car steady car sales...
3 Min ReadFeb 3David Thomas
Five Questions to Ask When Selecting Your D M S Provider.

Five Questions to Ask When Selecting Your DMS Provider

Selecting the right dealership management system (DMS) can be a daunting task, given the number of options and the complexity...
3 Min ReadJan 30David Thomas
The 10 Commandments of Used Vehicle Inventory Management

The 10 Commandments of Used Vehicle Inventory Management

If you have it, they’ll come — the right car that is. Car dealerships run on inventory and without it,...
1 Min ReadJan 23CDK Global
Dealers Speed Up Sales According to Latest CDK Friction Points Study

Dealers Speed Up Sales According to Latest CDK Friction Points Study

Customer expectations are at an all-time high in the post-pandemic automotive retail industry. Shoppers want more screen time and less...
1 Min ReadJan 20CDK Global
A Glossary of F and I Products at Dealerships.

A Glossary of F&I Products at Dealerships

The Finance and Insurance department — better known as the F&I office — is where customers finalize financing, sign auto...
3 Min ReadJan 16CDK Global