Automated Lead Response

Immediately send car buyers quality messages to help you engage with them 24/7 with our intelligent internet lead response system.

Omnichannel Storefront required.

Request a Demo
Automated Lead Response

Intelligent

Instantly send responses to internet leads with Omnichannel Storefront pricing and VIN-specific information that matches their inquiries.

Actionable

Link customers to your Omnichannel Store to see the vehicle they want and begin building their deal. Automated lead response emails generate 10x more engagement than generic CRM auto-responders.

Efficient

Help your BDC and internet agents work smarter, eliminate the need to gather information from multiple sources and ensure every lead gets a quality response every time.

Fully Loaded

Get everything you need to optimize your team’s internet lead management.

VIN-Specific Information

Respond to customers’ queries with VIN-specific information that moves them down the purchase funnel faster.

All-Inclusive Lead Response

Efficiently respond to internet leads from any source on one seamless platform.

New and Used Inventory

Automatically follow up on car buyers’ interest on any piece of inventory.

CRM Visibility

Receive a notification in your CRM with a link to the email sent, so you can easily track internet-lead engagement and guide the car-buying journey.

Consistent Price Quotes

Provide customers with pricing that matches your Omnichannel Store.

Engaging Calls to Action

Deliver actionable messaging that encourages customers to build deals by linking them to the appropriate SRP or VDP.

Customizable Messaging

Edit internet lead-response emails to sound like your unique brand.

Optional Delayed Response

Control when internet lead-response emails are sent to customers and delay them if needed.

Increase Engagement With Automated Lead Response

65%

Open Rate vs 12.6% Industry Average*

22%

Click-through Rate vs. Industry Average*

Source: *Campaign Monitor, “Ultimate Email Marketing Benchmarks for 2020: By Industry and Day”, 2020
Get Started With Digital Retailing

Contact Us and Let’s Explore Your Dealership’s Specific Needs

Request a Demo

Recent Insights

Why Predictive A I Is Crucial for Used Car Inventory in 2025.

Why Predictive AI Is Crucial for Used Car Inventory in 2025

Recent reports on the auto industry indicate that a limited supply of pre-owned cars will keep prices high for buyers...
3 Min ReadNov 6CDK Global
The C D K Service Shopper Five Point Oh Study Is Here.

The CDK Service Shopper 5.0 Study Is Here

Thanks to shifting consumer habits and economic uncertainty, the automotive service landscape is undergoing subtle but significant changes. Dealerships in...
1 Min ReadNov 3CDK Global
Most Steps in the Car-Buying Process Improved in October

Most Steps in the Car-Buying Process Improved in October

In what’s rare, car shoppers reported a lower score when it came to their overall car-buying experience in October despite...
2 Min ReadNov 3David Thomas
Why Real Time Data Isn’t Always the Right Answer for Dealers.

Why “Real-Time” Data Isn’t Always the Right Answer for Dealers

In a world obsessed with speed, it’s easy to fall for the trap of “real-time” data. The dashboards that update...
3 Min ReadOct 30DeJuan Mahome
Women in Auto Retail. Progress and Challenges in 2025.

Women in Auto Retail: Progress and Challenges in 2025

The automotive dealership industry is making strides attracting more women to the workforce, but there's still a significant gap between...
3 Min ReadOct 24CDK Global
C D K CONNECT 2025 Dealer Success Strategies Breakout Sessions and On Demand Access.

CDK CONNECT 2025: Dealer Success Strategies, Breakout Sessions and On-Demand Access

What’s CDK CONNECT?CDK CONNECT is CDK’s annual virtual event designed to equip dealers with the latest industry insights, technology updates...
5 Min ReadOct 22CDK Global
Three Ways To Make F and I Wait Times Productive.

3 Ways To Make F&I Wait Times Productive

Time is a resource car dealerships can't afford to waste. CDK's research consistently shows that excessive time at the dealership...
3 Min ReadOct 20CDK Global
How Benzel Busch Delivers a Seamless Personalized Experience With C D K.

How Benzel-Busch Delivers a Seamless, Personalized Experience With CDK

At Benzel-Busch Motor Car, automotive excellence isn’t just a mission. It’s a legacy. Spanning four generations in the car business,...
3 Min ReadOct 15CDK Global
A I and Vehicle Research. The Disadvantages of A I Informed Car Shoppers.

AI and Vehicle Research: The Disadvantages of AI-Informed Car Shoppers

Car shoppers are increasingly turning to AI to guide their research across financing, timing and vehicle selection. Salesforce data shows that...
4 Min ReadOct 8CDK Global
Hectic EV Rush Doesn't Hurt Buying Experience

Hectic EV Rush Doesn't Hurt Buying Experience

September saw a rush of buyers trying to snap up EVs before federal incentives expired, but the frenetic pace at...
2 Min ReadOct 1David Thomas