Express Response

Immediately send car buyers quality messages to help you engage with them 24/7 with our intelligent internet lead-response system.

Express Storefront required.

Request a Demo
Express Response

Intelligent

Instantly send responses to internet leads with Express Storefront pricing and VIN-specific information that matches their inquiries.

Actionable

Link customers to your Express Store to see the vehicle they want and begin building their deal. Express Response emails generate 10x more engagement than generic CRM auto-responders.

Efficient

Help your BDC and internet agents work smarter, eliminate the need to gather information from multiple sources and ensure every lead gets a quality response every time.

Fully Loaded

Express Response comes with everything you need to optimize your team’s internet lead management.

VIN-Specific Information

Respond to customers’ queries with VIN-specific information that moves them down the purchase funnel faster.

All-Inclusive Lead Response

Efficiently respond to internet leads from any source on one seamless platform.

New and Used Inventory

Automatically follow up on car buyers’ interest in any piece of inventory.

CRM Visibility

Receive a notification in your CRM with a link to the email sent, so you can easily track internet-lead engagement and guide the car-buying journey.

Consistent Price Quotes

Provide customers with pricing that matches your Express Store.

Engaging Calls to Action

Deliver actionable messaging that encourages customers to build deals by linking them to the appropriate SRP or VDP.

Customizable Messaging

Edit internet lead-response emails to sound like your unique brand.

Optional Delayed Response

Control when internet lead-response emails are sent to customers and delay them if needed.

Seeing Is Believing

In just two minutes, you’ll learn how Express Response can increase customer engagement and efficiency at your store.

Increase Engagement With Express Response

65%

Open Rate vs 12.6% Industry Average*

22%

Click-through Rate vs. Industry Average*

Source: *Campaign Monitor, “Ultimate Email Marketing Benchmarks for 2020: By Industry and Day”, 2020

Get Started With Digital Retailing

Contact Us and Let’s Explore Your Dealership’s Specific Needs

Request a Demo

Recent Insights

Does Your Dealership  Staff Know Their Stuff When It Comes to Selling E Vs?

Does Your Staff Know Their Stuff When It Comes to Selling EVs?

Electric vehicles make up a small percentage of the auto market today, and their adoption has had its ups and...
3 Min ReadJul 17CDK Global
Time to Roll Out Summer Sales and Service Campaigns.

Time to Roll Out Summer Sales and Service Campaigns

Whether you consider summer starting on Memorial Day, the last day of school, or the official start on June 20,...
4 Min ReadJun 13CDK Global
CDK Unveils Inaugural Dealership Workplace Study

CDK Unveils Inaugural Dealership Workplace Study

The automotive retail industry is known for long-held stereotypes about its workers and roles. To say it’s a misunderstood industry...
2 Min ReadJun 11CDK Global
Turn Service Customers Into Sales With C R M Equity Mining.

Turn Service Customers Into Sales With CRM Equity Mining

In the competitive world of automotive sales, dealerships are constantly looking for ways to increase their profits and maintain customer...
2 Min ReadJun 10Amber Good
How Dealership Service Departments Can Enhance the Customer Experience.

How Dealership Service Departments Can Enhance the Customer Experience

The spotlight is shining on delivering great customer experiences. In fact, 84% of dealers plan to increase their focus on...
4 Min ReadJun 6Don Zogg
 Car Buyers Visit More Dealerships in May

Car Buyers Visit More Dealerships in May

May was the second month in a row where 87% of car buyers CDK’s Research Team surveyed said buying their...
2 Min ReadJun 3David Thomas
Are E Vs Ready for the Summer Road trip?

Are EVs Ready for the Summer Road Trip?

The all-American pastime of the summer road trip is alive and well. The Transportation Department reported travel rose to over...
4 Min ReadMay 20CDK Global
Dealers Not Confident in O E M E CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the electric future. A clear majority (65%) indeed admit to being pessimistic about EVs, and the paper delves into many of the reasons behind that number including the impact to the dealership’s revenue, consumer interest and more.   We also asked dealers about their confidence level in the EV strategy of their respective OEMs. Whether they hV Strategies.

Dealers Aren't Confident in OEM EV Strategies

CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the...
2 Min ReadMay 13David Thomas
Bring Modern Convenience to the Showroom Floor.

Bring Modern Convenience to the Showroom Floor

In our technology-driven world, we’ve taken modern convenience to a whole-new level. Consumers expect to order what they need online...
3 Min ReadMay 9Steven Walker
What Dealers Say About the EV Transition

What Dealers Say About the EV Transition

As the electric vehicle revolution propels forward, dealers across the country are coming to terms with learning, selling and servicing...
1 Min ReadMay 6CDK Global