3 Min ReadOctober 1, 2024

Are Retirement Benefits the Answer to Hiring Challenges?

Are Retirement Benefits the Answer to Hiring Challenges?

Hiring and retaining talent is one of the most challenging tasks for dealerships. While a career in automotive offers a lot of perks, like high-earning potential, the downsides of long hours and high-pressure sales environments can dissuade job-seekers. So, what can dealerships do to draw in talent?

CDK wanted to find out. In our recent workplace study, we asked 400 current and former dealership employees about different aspects of their jobs. What we learned may surprise you.

Benefits, especially 401(k) retirement plans, were a top priority for over six out of 10 (63%) of all respondents. Among former employees, 20% cited lack of retirement accounts and matching contributions as top reasons for leaving the dealership.

What benefits are important to your job satisfaction?

Among current dealership employees, nearly seven out of 10 (69%) cited inadequate benefits as one of the leading concerns driving job dissatisfaction, second only to long working hours (76%).

It’s clear that offering retirement plans will give dealerships a leg up with job-seekers. And it may help the most when it comes to recruiting young, new professionals.

Generation Z and the Dealership

CDK also asked respondents what age group they perceived to be most interested in working at a dealership. Nearly eight out of 10 (78%) pointed to Gen Z.

While respondents didn’t explain why they favored Gen Z, it’s possibly due to the size and age of this cohort. Born between 1995 and 2009, Gen Z currently accounts for about 2 billion of the world’s population and is expected to represent over 25% of the workforce by 2025. As the youngest generation in the workforce, it may be perceived that working long hours isn’t as daunting for these young professionals.

So, will offering 401(k)s and matching contributions help dealerships recruit and hire Gen Zers?

Yes.

Even more Gen Z respondents in the CDK workplace study (65%) said a 401(k) was important and it was, again, the top-ranked benefit for this younger cohort.

Across industries, today’s young professionals are serious about saving for retirement. The average Zoomer started saving for retirement at age 22, compared with millennials who started at 27, Gen Xers who started at 31, and baby boomers who started at 37.

Meanwhile, fears about the stability and liquidity of Social Security loom. Social Security’s trust funds are projected to run out in 2035. Benefit cuts will happen unless Congress acts. Many Gen Zers see it as very risky to assume the government is looking out for their retirement. They need to do it themselves, and they want their employer to pitch in.

As hiring challenges continue, dealerships would do well to research and implement retirement plans like a 401(k) combined with some kind of matching contribution. This will make dealerships more attractive to potential employees, especially Gen Zers, and help with retention. Studies have found that employees are about 40% less likely to leave their employer within the first year when offered retirement benefits.

Related

CDK Unveils Inaugural Dealership Workplace Study

Gen Z Workers at Dealerships Want a 401K and Feedback

Share This

CDK Global
By CDK Global
Staff

Recent Insights

CDK Affordability Tracker Puts Spotlight on Bestsellers

CDK Affordability Tracker Puts Spotlight on Bestsellers

Affordability. It’s not just a buzzword. It’s not just a media talking point. Higher prices across the board are impacting consumer...
4 Min ReadJan 15David Thomas
Certified Pre Owned. Why Education Is Your Secret Weapon in 2026.

Certified Pre-Owned: Why Education Is Your Secret Weapon in 2026

Certified pre-owned (CPO) vehicles have long been a profitable sweet spot for dealers. CPO vehicles are used cars that've passed...
3 Min ReadJan 13CDK Global
Half of Car Shoppers Swayed by Tariffs.

Half of Car Shoppers Swayed by Tariffs

The impact of tariffs on the automotive sector has led to elevated prices and uncertainty around supply chains and other...
3 Min ReadJan 6CDK Global
How Dominant Is AI at the Dealership?

How Dominant Is AI at the Dealership?

The conversation around AI in automotive retail has shifted quickly from speculation and curiosity to reality. According to CDK’s latest...
1 Min ReadJan 6CDK Global
End of Year Woes Drag Down Ease of Purchase Scores

End of Year Woes Drag Down Ease of Purchase Scores

December saw more car buyers traveling to more dealers to find the vehicle they wanted only to end up having...
3 Min ReadJan 5David Thomas
Mobile Service. The High Stakes Opportunity Reshaping Automotive Maintenance.

Mobile Service: The High-Stakes Opportunity Reshaping Automotive Maintenance

Mobile service has taken over a large part of the Fixed Operations conversation this year. From NADA to the results...
3 Min ReadDec 17CDK Global
New Study Reveals Sharp Shift on Electric Vehicles.

New Study Reveals Sharp Shift on EVs

The automotive landscape is shifting, and electric vehicles are at the center of the conversation. CDK’s latest study, Car Shopper...
2 Min ReadDec 11CDK Global
Who's Who in a Car Dealership Back Office.

Who's Who in a Car Dealership Back Office

The Back Office at a car dealership is where essential operations happen behind the scenes. While the Front Office focuses...
3 Min ReadDec 10CDK Global
How F and I Provides Dealers Steady Revenue in Volatile Times.

How F&I Provides Dealers Steady Revenue in Volatile Times

Car sales got off to a strong start in 2025 but tapered as the end of the year approaches. New...
3 Min ReadDec 5CDK Global
The Rise of In Transit Vehicle Purchases.

The Rise of In-Transit Vehicle Purchases

In-transit purchases have hovered around 20% throughout 2025, peaking at 29% in August, and hit 23% in November. While spikes...
4 Min ReadDec 3CDK Global