CDK Neuron Service Performance

Harness the next-generation intelligence engine of CDK Neuron Service Performance to improve your Service performance and profitability.

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CDK Neuron service

Smart Performance Working for You

Key Insights on Service Performance

Using deep market data, cutting-edge advanced analytics and AI, Service Performance identifies and quantifies Service revenue opportunities to improve your operations and performance.

Simple Dashboard and Workflow Tools

Our intuitive, intelligent modules deliver recommended metrics with simple dashboard and workflow tools that help you optimize your Service performance.

Auto Manufacturers and Dealer Collaboration

OEMs and dealers can compare their Service performance against other dealers to create a better customer experience.

Performance Powering Features

Neuron Service Performance empowers OEMs and dealers to have productive conversations about improving performance.

Accurate, Actionable Data

The advanced analytics used by Service Performance identify the dependencies and trends in each dealer’s full dataset to deliver accurate, actionable data that helps you capture revenue opportunities.

Productive Collaboration

OEMs and dealers can now work from the same data to quickly identify Service performance problems and make data-driven decisions to solve them, together.

Profitable Service Performance

Personalized recommendations and metrics help you identify revenue opportunities by capturing the full lifecycle of service appointments and applying it to your dealership.

Improve Key Performance Indicators

Our recommended metrics help you improve Service productivity for better Customer Satisfaction Index and Net Promoter scores.

Drive Accountable Actions

We provide an easy-to-use snapshot of program participation and status at each dealer so you can take actionable steps for improving business outcomes.

Unmatched Security

As the only company in the industry to hold Tier IV data centers, CDK Global maintains unmatched digital security standards, so you know your data is secure.

Get Smarter With CDK Neuron

Contact Us and Let’s Explore Your Dealership’s Specific Needs

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Recent Insights

Women in Auto Retail. Progress and Challenges in 2025.

Women in Auto Retail: Progress and Challenges in 2025

The automotive dealership industry is making strides attracting more women to the workforce, but there's still a significant gap between...
3 Min ReadOct 24CDK Global
C D K CONNECT 2025 Dealer Success Strategies Breakout Sessions and On Demand Access.

CDK CONNECT 2025: Dealer Success Strategies, Breakout Sessions and On-Demand Access

What’s CDK CONNECT?CDK CONNECT is CDK’s annual virtual event designed to equip dealers with the latest industry insights, technology updates...
5 Min ReadOct 22CDK Global
Three Ways To Make F and I Wait Times Productive.

3 Ways To Make F&I Wait Times Productive

Time is a resource car dealerships can't afford to waste. CDK's research consistently shows that excessive time at the dealership...
3 Min ReadOct 20CDK Global
How Benzel Busch Delivers a Seamless Personalized Experience With C D K.

How Benzel-Busch Delivers a Seamless, Personalized Experience With CDK

At Benzel-Busch Motor Car, automotive excellence isn’t just a mission. It’s a legacy. Spanning four generations in the car business,...
3 Min ReadOct 15CDK Global
A I and Vehicle Research. The Disadvantages of A I Informed Car Shoppers.

AI and Vehicle Research: The Disadvantages of AI-Informed Car Shoppers

Car shoppers are increasingly turning to AI to guide their research across financing, timing and vehicle selection. Salesforce data shows that...
4 Min ReadOct 8CDK Global
Hectic EV Rush Doesn't Hurt Buying Experience

Hectic EV Rush Doesn't Hurt Buying Experience

September saw a rush of buyers trying to snap up EVs before federal incentives expired, but the frenetic pace at...
2 Min ReadOct 1David Thomas
Twenty Twenty Five C D K Dealership Workplace Study.

Where Dealership Employees Stand During Uncertain Times

The automotive industry is often defined by inventory, margins and market shifts, but the real engine driving dealership success is...
1 Min ReadSep 24CDK Global
Three Ways Community Dealers Stand Apart.

3 Ways Community Dealers Stand Apart

The automotive retail industry is as diverse as any other in the United States. There are large, publicly traded operators...
3 Min ReadSep 23CDK Global
Unlocking Efficiency. Common Questions About the C D K Fundamentals Suite.

Unlocking Efficiency: Common Questions About the CDK Fundamentals Suite

In this ArticleWhat’s the CDK Fundamentals Suite? What’s Included in the Fundamentals Suite?How’s It Different From the CDK Foundations Suite?How Does...
3 Min ReadSep 22CDK Global
Driving and Moving you Forward, Smoothly. C D K’s Approach to Continuous Innovation.

Driving Forward, Smoothly: CDK’s Approach to Continuous Innovation

For over 50 years, CDK’s proven, reliable Dealer Management System has been the trusted backbone of dealership operations across North...
3 Min ReadSep 19CDK Global