CDK Neuron Service Performance

Gain Actionable Insights on Dealership Data to Improve Your Service Performance and Profitability

CDK Neuron Service Performance
Key Insights on Service Performance
Key Insights on Service Performance

Advanced analytics identify and quantify Service revenue opportunities 

Engage Customers
Simple Dashboard and Workflow Tools

Intuitive and intelligent modules deliver recommended metrics in easy-to-understand visualizations 

Auto manufacturers and Dealer Collaboration
Auto manufacturers and Dealer Collaboration

An unified view of the performance status at each dealer with a holistic view of the customer experience

“Great information at your fingertips. The ability to compare our store to the district and region has been especially valuable.”
Dennis Carlin
Chief Operations Officer All Star Automotive Group
Service Performance Features

Service Performance is designed to help both auto manufacturers (OEMs) and dealers collaborate and have productive conversations about improving service performance. It provides a complete view of the customer experience at each dealership from appointment through closed repair order, and then uses that data to help you capture revenue opportunities.

Accurate, Actionable Data
Accurate, Actionable Data

Advanced analytics identify the dependencies and trends in each dealer’s full dataset.

Productive Collaboration
Productive Collaboration

OEMs and dealers can work from the same data to quickly identify performance problems and make data-driven decisions to solve them.

Profitable Service Performance
Profitable Service Performance

Personalized recommendations and metrics help you identify revenue opportunities by capturing data from the full lifecycle of Service appointments.

Improve Key Performance Indicators
Improve Key Performance Indicators

Recommended metrics help you improve productivity to increase your Customer Satisfaction Index and Net Promoter scores. 

Drive Accountable Actions
Drive Accountable Actions

Get an easy-to-use snapshot of program participation and status at each dealer.

Unmatched Security
Unmatched Security

CDK Global is the only company in the automotive industry to hold Tier IV data centers, and we maintain strict digital security standards to keep your data secure.

FEATURES
Service Performance Dashboard Modules
Cree valor con VHC Touch
  • Insights
    • Insights

    Get a single source of truth for dealership performance infused with advanced analytics to prescribe revenue-generating recommendations.

  • Resources
    • Resources

    Share and comment on files, documents and reports visible between your dealership and manufacturer teams.

  • Community
    • Community

    Connect stores to share peer-to-peer best practices for enhanced collaboration and recommendations from other key players in your network.

    Featured INSIGHTs

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    Discover more About CDK Global
    CDK Service
    CDK Neuron OEM Offerings
    CDK Neuron Performance Suite

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