CDK Neuron Service Performance

Harness the next-generation intelligence engine of CDK Neuron Service Performance to improve your Service performance and profitability.

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CDK Neuron service

Smart Performance Working for You

Key Insights on Service Performance

Using deep market data, cutting-edge advanced analytics and AI, Service Performance identifies and quantifies Service revenue opportunities to improve your operations and performance.

Simple Dashboard and Workflow Tools

Our intuitive, intelligent modules deliver recommended metrics with simple dashboard and workflow tools that help you optimize your Service performance.

Auto Manufacturers and Dealer Collaboration

OEMs and dealers can compare their Service performance against other dealers to create a better customer experience.

Performance Powering Features

Neuron Service Performance empowers OEMs and dealers to have productive conversations about improving performance.

Accurate, Actionable Data

The advanced analytics used by Service Performance identify the dependencies and trends in each dealer’s full dataset to deliver accurate, actionable data that helps you capture revenue opportunities.

Productive Collaboration

OEMs and dealers can now work from the same data to quickly identify Service performance problems and make data-driven decisions to solve them, together.

Profitable Service Performance

Personalized recommendations and metrics help you identify revenue opportunities by capturing the full lifecycle of service appointments and applying it to your dealership.

Improve Key Performance Indicators

Our recommended metrics help you improve Service productivity for better Customer Satisfaction Index and Net Promoter scores.

Drive Accountable Actions

We provide an easy-to-use snapshot of program participation and status at each dealer so you can take actionable steps for improving business outcomes.

Unmatched Security

As the only company in the industry to hold Tier IV data centers, CDK Global maintains unmatched digital security standards, so you know your data is secure.

Get Smarter With CDK Neuron

Contact Us and Let’s Explore Your Dealership’s Specific Needs

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Recent Insights

Three Ways Dealers Use Automotive Inventory Management Software.

3 Ways Dealers Use Automotive Inventory Management Software

Not too long ago, CDK conducted an informal survey of dealerships to see what inventory concerns plague them most. Some...
4 Min ReadJul 30CDK Global
How COVID 19 Strategies Can Help Dealers Pivot in 2025.

How COVID-19 Strategies Can Help Dealers Pivot in 2025

If the word of the year in 2020 was unprecedented, the word of 2025 may very well be tariff. Tariffs...
3 Min ReadJul 28CDK Global
The Evolving Role of the E V Salesperson in 2025.

The Evolving Role of the EV Salesperson in 2025

According to CDK data, vehicle satisfaction declined as electric vehicle buyers shifted from innovators and early adopters to the early...
4 Min ReadJul 23CDK Global
How Generations Like to Buy Electric Vehicles. Online versus In Person.

How Generations Like To Buy EVs: Online vs. In Person

Today, the automotive retail landscape is evolving at an unprecedented pace, with vehicle technology, consumer preference and politics playing crucial...
3 Min ReadJul 17CDK Global
Dealerships Should Always Approach Electric Vehicle Sales Differently.

Dealerships Should Always Approach EV Sales Differently

Today, there may be an elevated interest in electric vehicles as incentives are set to expire on Oct. 1. But...
4 Min ReadJul 14CDK Global
The Race Is On for Used electric vehicles.

The Race Is On for Used EVs

New federal tax guidelines in the One Big Beautiful Bill Act eliminate both the new and used electric vehicle tax...
3 Min ReadJul 10CDK Global
Car Shoppers’ Aversion to Sharing Their Info Online.

Car Shoppers’ Aversion to Sharing Their Info Online

While it’s no surprise car buyers want to test-drive a vehicle in person, it’s surprising how few are willing to...
3 Min ReadJul 8CDK Global
C D K Foundations Suite. The Core of a Connected Dealership.

CDK Foundations Suite: The Core of a Connected Dealership

In This ArticleWhat’s the CDK Foundations Suite?Core CapabilitiesWho’s the Right Fit for the Foundations Suite? What’s New in the Foundations Suite?How...
4 Min ReadJul 2CDK Global
Dig Deeper Into Your Fixed Ops Digital Toolbox.

Dig Deeper Into Your Fixed Ops Digital Toolbox

Vehicle technology has evolved from mechanical systems to software-driven machines. Today’s vehicles run on sensors, diagnostics and over-the-air updates. Maintenance...
3 Min ReadJul 1Lindsey D. Bona
Car Buyer Satisfaction Tanks in June

Car Buyer Satisfaction Tanks in June

CDK’s three years of tracking car shoppers’ opinions on the purchase process has never seen a monthly drop as large...
3 Min ReadJun 26David Thomas