CDK Neuron Service Performance

Harness the next-generation intelligence engine of CDK Neuron Service Performance to improve your Service performance and profitability.

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CDK Neuron service

Smart Performance Working for You

Key Insights on Service Performance

Using deep market data, cutting-edge advanced analytics and AI, Service Performance identifies and quantifies Service revenue opportunities to improve your operations and performance.

Simple Dashboard and Workflow Tools

Our intuitive, intelligent modules deliver recommended metrics with simple dashboard and workflow tools that help you optimize your Service performance.

Auto Manufacturers and Dealer Collaboration

OEMs and dealers can compare their Service performance against other dealers to create a better customer experience.

Performance Powering Features

Neuron Service Performance empowers OEMs and dealers to have productive conversations about improving performance.

Accurate, Actionable Data

The advanced analytics used by Service Performance identify the dependencies and trends in each dealer’s full dataset to deliver accurate, actionable data that helps you capture revenue opportunities.

Productive Collaboration

OEMs and dealers can now work from the same data to quickly identify Service performance problems and make data-driven decisions to solve them, together.

Profitable Service Performance

Personalized recommendations and metrics help you identify revenue opportunities by capturing the full lifecycle of service appointments and applying it to your dealership.

Improve Key Performance Indicators

Our recommended metrics help you improve Service productivity for better Customer Satisfaction Index and Net Promoter scores.

Drive Accountable Actions

We provide an easy-to-use snapshot of program participation and status at each dealer so you can take actionable steps for improving business outcomes.

Unmatched Security

As the only company in the industry to hold Tier IV data centers, CDK Global maintains unmatched digital security standards, so you know your data is secure.

Get Smarter With CDK Neuron

Contact Us and Let’s Explore Your Dealership’s Specific Needs

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Recent Insights

Half of Car Shoppers Swayed by Tariffs.

Half of Car Shoppers Swayed by Tariffs

The impact of tariffs on the automotive sector has led to elevated prices and uncertainty around supply chains and other...
3 Min ReadJan 6CDK Global
How Dominant Is AI at the Dealership?

How Dominant Is AI at the Dealership?

The conversation around AI in automotive retail has shifted quickly from speculation and curiosity to reality. According to CDK’s latest...
1 Min ReadJan 6CDK Global
End of Year Woes Drag Down Ease of Purchase Scores

End of Year Woes Drag Down Ease of Purchase Scores

December saw more car buyers traveling to more dealers to find the vehicle they wanted only to end up having...
3 Min ReadJan 5David Thomas
Mobile Service. The High Stakes Opportunity Reshaping Automotive Maintenance.

Mobile Service: The High-Stakes Opportunity Reshaping Automotive Maintenance

Mobile service has taken over a large part of the Fixed Operations conversation this year. From NADA to the results...
3 Min ReadDec 17CDK Global
New Study Reveals Sharp Shift on Electric Vehicles.

New Study Reveals Sharp Shift on EVs

The automotive landscape is shifting, and electric vehicles are at the center of the conversation. CDK’s latest study, Car Shopper...
2 Min ReadDec 11CDK Global
Who's Who in a Car Dealership Back Office.

Who's Who in a Car Dealership Back Office

The Back Office at a car dealership is where essential operations happen behind the scenes. While the Front Office focuses...
3 Min ReadDec 10CDK Global
How F and I Provides Dealers Steady Revenue in Volatile Times.

How F&I Provides Dealers Steady Revenue in Volatile Times

Car sales got off to a strong start in 2025 but tapered as the end of the year approaches. New...
3 Min ReadDec 5CDK Global
The Rise of In Transit Vehicle Purchases.

The Rise of In-Transit Vehicle Purchases

In-transit purchases have hovered around 20% throughout 2025, peaking at 29% in August, and hit 23% in November. While spikes...
4 Min ReadDec 3CDK Global
Ease of Purchase Plummets in November

Ease of Purchase Plummets in November

The term “unprecedented” has been used a lot in recent years. When it comes to November’s Ease of Purchase scorecard,...
4 Min ReadDec 1David Thomas
Coffman Truck Sales. A Legacy of Family and Growth Powered by C D K.

Coffman Truck Sales: A Legacy of Family and Growth Powered by CDK

Founded in 1946 by three brothers in Plano, Illinois, Coffman Truck Sales began as a small repair shop. By 1949,...
2 Min ReadDec 1CDK Global