CDK Neuron Service Performance
Gain Actionable Insights on Dealership Data to Improve Your Service Performance and Profitability
Advanced analytics identify and quantify Service revenue opportunities
Intuitive and intelligent modules deliver recommended metrics in easy-to-understand visualizations
An unified view of the performance status at each dealer with a holistic view of the customer experience
“Great information at your fingertips. The ability to compare our store to the district and region has been especially valuable.”
Service Performance is designed to help both auto manufacturers (OEMs) and dealers collaborate and have productive conversations about improving service performance. It provides a complete view of the customer experience at each dealership from appointment through closed repair order, and then uses that data to help you capture revenue opportunities.
Advanced analytics identify the dependencies and trends in each dealer’s full dataset.
OEMs and dealers can work from the same data to quickly identify performance problems and make data-driven decisions to solve them.
Personalized recommendations and metrics help you identify revenue opportunities by capturing data from the full lifecycle of Service appointments.
Recommended metrics help you improve productivity to increase your Customer Satisfaction Index and Net Promoter scores.
Get an easy-to-use snapshot of program participation and status at each dealer.
CDK Global is the only company in the automotive industry to hold Tier IV data centers, and we maintain strict digital security standards to keep your data secure.
Get a single source of truth for dealership performance infused with advanced analytics to prescribe revenue-generating recommendations.
Share and comment on files, documents and reports visible between your dealership and manufacturer teams.
Connect stores to share peer-to-peer best practices for enhanced collaboration and recommendations from other key players in your network.
Getting Started with CDK Neuron
CDK Neuron is a next-generation intelligence engine that blends rich market data, leading analytics and artificial intelligence for automotive leaders to make smarter and faster business decisions. Visit neuron.ai
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