Parts Delivery

Keep both your technicians and your customers informed by automatically tracking the status of customer parts orders and invoices, from warehouse to delivery.

Provide Better Service

Keep customers in the know and get the parts they need quickly.

Preserve Profits

Error-free orders help increase customer satisfaction and reduce costs.

Optimize Operations

Productivity tools help your service bay function smoothly.

Parts Delivery Management Features

Stay informed on parts orders with dealer-focused solutions from CDK Global.

Tracking & Status Updates

Get instant updates about your parts orders. Enable your inventory managers to verify information before shipping, creating a more informed and professional parts department.

Automated Manifests

Our software automatically generates shipping manifests to help reduce the number of orders being loaded onto the wrong carrier or delivery vehicles.

Flexible Reporting Tools

Customizable reports help your parts or warehouse manager track the metrics most relevant to your business, including team performance and tracking cycle time.

CDK Integration

Parts Delivery Management fully integrates with the CDK Drive Parts application, providing your team with enhanced functionality and a single powerful management platform.

Do More With Parts Delivery

Fewer Errors, More Profits

Shipping the wrong parts — or the right parts to the wrong destination — wastes time and money, and doesn’t make customers too happy. With Parts Delivery Management, managers can verify orders to make sure the right items make it to the right destination.

Keep Everyone In-the-Loop

Providing solid customer service is a lot easier when you have the information customers want. Be able to provide your customers with a real delivery timeline, so they know when required parts will arrive at your service bay and when they can expect to get back on the road.

Easy, Instant, Automated

Efficiency is key for a healthy parts department, which is why we designed Parts Delivery Management to be your inventory managers’ best productivity tool. Automate tasks, make important information accessible and start getting the most out of every service assignment.

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