Beyond the DMS
Time for a New Category of Dealership Software
To improve operations and exceed consumer demands, dealers need the CDK Dealership Xperience — because bolt-on point solutions have done more harm than good.
How Bolt-Ons Are Hurting Dealers
Rising Costs
Supplementing a DMS with bolt-on point solutions from multiple vendors can send your costs skyrocketing. Average monthly expense, including DMS and 10–15 additional bolt-ons: nearly $30K per month.1
Broken Workflows
Since bolt-on point solutions aren’t integrated into the overall system, they often break workflows. This causes employees to swivel from task to task, lowering productivity and operational efficiency.
Dealership Turnover
Unproductive work environments create employee frustration. That’s tied to massive turnover: dealerships had to replace 1/3 of their employees in 2022.2
1. DealerTech Nerd 2022 DMS Market Report
2. National Automobile Dealers Association 2022 Dealership Workforce Study
Take On All These Consumer Concerns
46%
of consumers report car buying takes 2+ hours*
50%
lower consumer satisfaction (NPS) when waiting for F&I more than 30 minutes*
45%
of consumers want greater transparency in their service experience**
*CDK Friction Points Study 2023 **CDK Service Shopper 2.0 Study
Integrated Suites Cover Every Workflow
The CDK Dealership Xperience platform incorporates a fully integrated series of suites to help you elevate the consumer experience while running your dealership more effectively.
Contact Us and Let's Examine Your Dealership's Specific Needs
Recent Insights
CRM Reporting: The Key to Success
Buyers Point to a Faster Purchase Process in September
Are Retirement Benefits the Answer to Hiring Challenges?
Car Price Negotiation: Essential for Shoppers and Dealers
How Dealers Can Win With Trade-In Value
The Hybrid Approach Is Popular … for Car Purchases
Closing the Dealership Gender Gap
Ease of Purchase Score Hits Record High in August
The Test Drive’s Enduring Value for Dealers
