CDK Dealership Xperience

CDK Intelligence Suite

Get ahead of the competition. Fine-tune your dealership's performance with advanced analytics, AI and machine learning integrated into the CDK Dealership Xperience platform.

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Think Deeper, Act Faster

Total Visibility

Easily pull enterprise reports for a comprehensive view of your dealership across the Service, Sales and Finance departments and each of your CDK suites for all your stores.

Comparative Analysis

Learn how your rooftops compare with each other, then go further. Tap into our knowledge base to check Performance KPIs against businesses in comparable sizes and markets.

Predictive Insights

Use the latest data science tools to anticipate trends ahead of competitors. Then generate AI-aided strategies engineered to help you win.

CDK Intelligence Suite Features

Employ the most advanced technology to help you face the complex challenges of managing and analyzing data, meeting customer demand and accelerating growth.

Pull Targeted Reports

Get critical data from the Executive Summary Dashboard, identify opportunities through Recommendation Analysis Reports, optimize productivity with Employee Leadership Reports and more.

Work Your Own Way

From the moment you log in, have immediate access to the functionality that's most important to you — with summary and transactional drill-down dashboards configured to your exact preferences.

Keep Thoughts Together

Capture comments on trends and lead discussions with your team through the suite's integrated notes and messaging functionality, without the delay of switching to another solution.

Hit Your Marks

Set goals for hundreds of available KPIs and receive alerts along the way for practically automatic progress tracking.

See What's Coming

Employ a virtual in-house trend analyst to create business strategies informed by AI models and predictive insights, and help your business take the lead before your competition is off the starting blocks.

Get the Difference of Data

87%

of dealers believe empowering frontline workers with data insights will lead to greater business success

86%

of dealers believe data will help frontline workers make better decisions in the moment

72%

of dealers report higher productivity when frontline workers have data at their disposal*

*CDK Global Research
Win the Race of the Smartest

Contact Us and Let's Examine Your Dealership's Specific Needs

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Recent Insights

Car Buyers Hit More Dealers Amid Tariff Turbulence

Car Buyers Hit More Dealers Amid Tariff Turbulence

If there’s any question about tariffs impacting car buyer behavior it seemed to prove out in April. While 90% of...
3 Min ReadMay 1David Thomas
The Importance of Scheduling Appointments for the Test Drive.

The Importance of Scheduling Appointments for the Test Drive

Long wait times at the dealership are a significant source of frustration for car shoppers. It’s not just an inconvenience;...
3 Min ReadApr 29CDK Global
Most EV Owners Stand By the Technology in New Study

Most EV Owners Stand By the Technology in New Study

Opinions about the political shifts and impacts on the ever-evolving electrical vehicle industry vary greatly across the automotive industry including...
1 Min ReadApr 21CDK Global
Dealership Appointments. Car Shoppers versus Service Customers.

Dealership Appointments: Car Shoppers vs. Service Customers

Whether you’re shopping for a new vehicle or looking to service your current one, going to a dealership can be...
3 Min ReadApr 18CDK Global
The Power of Online Reviews for Car Dealerships.

The Power of Online Reviews for Car Dealerships

Word-of-mouth marketing has long been heralded as the top marketing strategy. As the internet continues to shape consumer behavior, traditional...
3 Min ReadApr 11CDK Global
The E V Market Is Full of Misconceptions.

The EV Market Is Full of Misconceptions

The electric revolution is well underway. Sales of EVs are on the rise — in 2024, they accounted for 8.1%...
3 Min ReadApr 9CDK Global
Smarter Used Car Sourcing From Your Service Lane.

Smarter Used Car Sourcing From Your Service Lane

Hundreds of cars, trucks and SUVs zip through your dealership’s Service lane every week — many of which would look...
3 Min ReadApr 7CDK Global
How Does C D K’s C R M Drive McGovern Automotive Group Success.

How Does CDK’s CRM Drive McGovern Automotive Group Success?

Based in New England, McGovern Auto Group has 31 dealerships and an impressive annual sales volume of approximately 40,000 vehicles,...
2 Min ReadApr 3CDK Global
March Car Buying Improves Slightly Ahead of Tariffs

March Car Buying Improves Slightly Ahead of Tariffs

There was an upward correction in this month’s Ease of Purchase Scorecard as more car buyers said it was easy...
2 Min ReadApr 1David Thomas
How Shoppers Use Dealership Websites.

How Shoppers Use Dealership Websites

According to the latest CDK Friction Points Study, most car shoppers (between 62% and 79%, depending on the age group)...
3 Min ReadMar 27CDK Global