CDK Inspect

Sell more service and provide a superior customer experience with CDK Inspect by maximizing your Service efficiency and workflow with a multipoint inspection solution.

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Benefits of CDK Inspect

Improve Tech Efficiency

Save time and increase efficiency by enabling Technicians to capture essential information at a glance through a standardized inspection process that allows for real-time integration into the Drive DMS.

Save Time and Increase Accuracy

By giving Technicians access to service pricing and parts availability in the bay, you keep them working and keep your efficiencies high.^*

^* Requires CDK ServicePricing

Build Trust Through Transparency

When you use transparent solutions that keep your customer informed and allow them to make informed decisions faster, they’ll always keep coming back for more.

We saw a 26% increase in customer pay hours per RO with CDK Service.

Jim Ellis Toyota • Alan Freeman, Fixed Operations Director, McDonough, GA

Features That Elevate Your Productivity

ServicePricing*

Give customers repair quotes without the wait. Now your Service personnel can retrieve accurate, consistent pricing information and parts availability throughout the workflow instantly with ServicePricing.

*Purchased separately

Predictive Service**

Predictive Service boosts both customer service and revenue by using a combination of historical vehicle data, advanced analytics and AI to identify vehicle components likely to fail and include them in the multi-point inspection.

** Predictive Service available for specific OEMs

Vehicle Tracker

Build customer confidence and elevate the Service experience by letting them follow their vehicle repair status in real time on their smartphones with Vehicle Tracker.

Service Videos

Increase trust and customer engagement by texting interactive Service videos to the customer for clarity of services needed

Mobile Approvals

Accelerate the approval process by texting or emailing additional Service recommendations to customers to enable quick mobile approvals.

Additional Services

Be more transparent with customers by having the ability to quickly enter additional services directly onto the repair order from CDK Service into CDK Drive.

eSignature

Close the RO more efficiently by capturing the customer’s eSignature on the final invoice, emailing them and archiving the information into Document Archiving.

Reporting

Improve efficiency and make it easy to manage dealership KPIs by tracking inspection utilization with detailed reporting.

CDK Appointment

Put your customers in control by letting them schedule Service appointments online 24/7 on your website or from their mobile device for greater Service retention and customer loyalty with CDK Appointment.

CDK Lane

Connecting your Advisors and customers with CDK Lane increases engagement, enhances greetings, streamlines write-ups and speeds the entire process for a superior Lane experience and greater profits.