CDK Async APIs on Fortellis

Async Application Programming Interfaces (APIs) enable event-driven integration between applications to create consistent and seamless experiences for automotive retail.

Abstract image showing synced auto applications

Updates in Real Time

When a customer changes their appointment, Async APIs push out event-driven workflow notifications, keeping all parties updated within minutes.

Improve Your Service

Learn from your real-life customer experiences. We share event-driven data for all CDK applications with you to help spark new ways to create efficiencies and improve customer service.

Fortellis Delivery

Async APIs are easy to access. Visit the Fortellis Developer Network and search through our trusted and secure API platform.

Async APIs Features

Seamless, scalable integrations for you to automate tasks, innovate and enable quicker time to market for new data-driven solutions.

Searchable API Directory

There is no one-size-fits-all solution for dealerships. Find the Async APIs that meet your needs in the Fortellis API Directory.

OpenAPI Standards

We maintain the highest standards-driven specifications that adhere to OpenAPI standards.

Real-Time Status Updates

Provide a better overall experience with durable event messages between the customer and dealership and alerts to notify each other when they fall behind.

Guaranteed Delivery

No lost communication — ever. You’ll always stay in contact with your customers with guaranteed message delivery ordered by the event publisher.

Abstract image of person looking at data

Developers’ First Choice

Developers choose Async APIs for their ability to handle high volumes of requests in real time, providing a more scalable solution for high-performance applications.

Upgrade Customer Communication

Contact Us and Let’s Explore Your Dealership’s Specific Needs

Request a Demo

Recent Insights

Are E Vs Ready for the Summer Road trip?

Are EVs Ready for the Summer Road Trip?

The all-American pastime of the summer road trip is alive and well. The Transportation Department reported travel rose to over...
4 Min ReadMay 20CDK Global
Dealers Not Confident in O E M E CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the electric future. A clear majority (65%) indeed admit to being pessimistic about EVs, and the paper delves into many of the reasons behind that number including the impact to the dealership’s revenue, consumer interest and more.   We also asked dealers about their confidence level in the EV strategy of their respective OEMs. Whether they hV Strategies.

Dealers Aren't Confident in OEM EV Strategies

CDK recently released the Dealers Face the EV Transition white paper, which details the pessimism many dealers feel about the...
2 Min ReadMay 13David Thomas
Bring Modern Convenience to the Showroom Floor.

Bring Modern Convenience to the Showroom Floor

In our technology-driven world, we’ve taken modern convenience to a whole-new level. Consumers expect to order what they need online...
3 Min ReadMay 9Steven Walker
What Dealers Say About the EV Transition

What Dealers Say About the EV Transition

As the electric vehicle revolution propels forward, dealers across the country are coming to terms with learning, selling and servicing...
1 Min ReadMay 6CDK Global
Three Dealership Accounting Woes and Fixes.

Three Dealership Accounting Woes and Fixes

Nothing can steer your auto dealership off course faster than poor accounting practices. And it’s not just about the importance...
4 Min ReadMay 6CDK Global
Car Price Negotiations Ease in April

Car Price Negotiations Ease in April

Car buyers still found it overwhelmingly easy to buy a new car in April but there was a slight drop...
3 Min ReadMay 2David Thomas
The Power of Video. Earn Customer Trust and Service Business.

The Power of Video: Earn Customer Trust and Service Business

When you spend your days servicing and repairing vehicles, it’s easy to forget that most people know very little about...
3 Min ReadApr 29CDK Global
Everything You Need to Know About the C D K Dealership Experience.

Everything You Need to Know About the CDK Dealership Xperience

Margin compression and changing customer expectations have auto dealers working hard to find new process efficiencies to boost profits and...
9 Min ReadApr 19CDK Global
The Pros and Cons of Involving Sales Staff in F and I.

The Pros and Cons of Involving Sales Staff in F&I

We know how the traditional F&I sales process works and why customers sometimes shut down as a new round of...
4 Min ReadApr 16Saundi Crandall
Leverage A I for a More Efficient Front Office.

Leverage AI for a More Efficient Front Office

Today, dealers echo one refrain in terms of their top strategy: Deliver a terrific customer experience. It’s become one of...
3 Min ReadApr 9Amber Good