CDK Async APIs on Fortellis

Async Application Programming Interfaces (APIs) enable event-driven integration between applications to create consistent and seamless experiences for automotive retail.

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Updates in Real Time

When a customer changes their appointment, Async APIs push out event-driven workflow notifications, keeping all parties updated within minutes.

Improve Your Service

Learn from your real-life customer experiences. We share event-driven data for all CDK applications with you to help spark new ways to create efficiencies and improve customer service.

Fortellis Delivery

Async APIs are easy to access. Visit the Fortellis Developer Network and search through our trusted and secure API platform.

Async APIs Features

Seamless, scalable integrations for you to automate tasks, innovate and enable quicker time to market for new data-driven solutions.

Searchable API Directory

There is no one-size-fits-all solution for dealerships. Find the Async APIs that meet your needs in the Fortellis API Directory.

OpenAPI Standards

We maintain the highest standards-driven specifications that adhere to OpenAPI standards.

Real-Time Status Updates

Provide a better overall experience with durable event messages between the customer and dealership and alerts to notify each other when they fall behind.

Guaranteed Delivery

No lost communication — ever. You’ll always stay in contact with your customers with guaranteed message delivery ordered by the event publisher.

Send Secure Messages

You can rest assured that your messages will always arrive safely to both parties with the help of secure end-to-end message relay with OAuth2 protocol.

Self-Service Workflow

Improve your customer self-service technology with Leverage Async APIs in Fortellis Apps to build event-driven integrations available through our Fortellis Developer Network.

Data Consent

By using the Fortellis Marketplace, all users will have a way to provide consent for data sharing. So, your customers will always have the option to subscribe.

Keeping You in the Loop

Get the tools to improve customer experiences and lower costs. Our apps keep you up to date on sales deals, repair orders, or parts inventory, so you always know how your dealership performs.

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Developers’ First Choice

Developers choose Async APIs for their ability to handle high volumes of requests in real time, providing a more scalable solution for high-performance applications.

Appointment Async API

Appointment updates from CDK Drive happen in real time, keeping Service personnel and customers informed of available appointment times. OEMs can also use it to book service appointments for the dealer.

Repair Order Async API

The CDK Repair Order Async API provides visibility to you and your customers on the repair order status at every step, improving customer experience and boosting their trust.

Upgrade Customer Communication

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