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Infographics

It’s no secret that attracting and retaining Service customers is not an easy feat. And when much of your profit comes...

Videos

Consumers’ expectations are shifting. And in response, who your customers are and where they spend their time shifts as...

Articles

Some people might think the phone is so yesterday, but the reality is, many customers still want to actually talk to a...

What's New

Hold the Phone – Or Don’t

Some people might think the phone is so yesterday, but the reality is, many customers still want to actually talk to a person. And picking up the phone benefits dealers, too. In fact, 45 percent of calls into an automotive dealership are from new customers.

Dealer Insights

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