Master your new DMS. Implement with confidence.

CDK’s experience allows a smooth transition to a new DMS, with a proven, methodical 6 Step Training & Implementation Process.

The 6 Step Training & Implementation Process

Our team of implementation specialists works with you and your staff to ensure your project runs smoothly, communication is clear, and disruption is as minimal as possible.  

Implementation Discovery

We start by laying the groundwork. We identify your business goals, review project scope, and assign dealership project contacts and the right CDK team.

Project Mapping

Timelines are planned out, as we align with you on training plans and specifications for each dealership department.

Site Readiness

Before go live, we complete pre-installation training, configure networks, migrate and convert data, and run Business Alignment Workshops. We confirm your hardware, forms, and setups.

CDK GoLive

As we go live, dedicated professionals support your team during the transition with hands-on coaching and progress tracking of team training.

Transition Meeting

All outstanding issues are assessed and resolved and management reviews are conducted prior to transitioning you to your post-installation support team.

Ongoing Training

Your dealership will continue to have training support available, so you can stay on track with ongoing training, with consulting services available if you need additional support.

 

Why Use CDK’s Training & Implementation Process?
Tailored Support
Tailored Support
We know that every dealership is different, so we work with you to put together a customized implementation plan that follows the six-step process. Your staff gets the training they need, in the way that works best for you.
Industry Experience
Industry Experience
Implementation and training projects can be complex, and the outcome matters to your business. Managing this kind of project requires experience. Our process is built on 40 years of commitment to the automotive technology sector.
Continued Partnership
Continued Partnership
When you work with CDK, you’re supported long after implementation is complete. You get free, continued access to our on-demand training programs through CDK U, as well as a range of other training and consulting options.

Customer connected. Dealer driven.

There are advantages when it comes to being a part of the CDK (UX) team. One of the many advantages is getting the opportunity to speak at UX conferences on behalf of CDK.
Steven Meyer
Manager of User Experience

This is CDK Global

Some are afraid of change. Not us. Change is exciting. We want to be a part of it and help shape the future at a global and local level.  

From creating an open platform to build better connections between manufacturers, dealers and customers to providing solutions for every touchpoint of a customer’s purchase and ownership experience. We’re committed to doing this together and exploring all of the endless possibilities that exist across all automotive and related industries.