CDK Support cares

We stand behind our dealers by offering the highest level of support and care while providing them with a foundation for success. Our team's experience and expertise in the automotive industry breeds confidence in knowing that, when problems arise, you always have the right people working hard for you behind the scenes.

Reach Us Instantly By Phone at 866.668.5394:

Automotive & Heavy Truck Support Hours

Monday through Friday, 7:00 a.m. – 10:00 p.m. ET
Saturday, 7:00 a.m. - 8:30 p.m. ET
Sunday, 10:30 a.m. – 7:30 p.m. ET

Contact us 24/7 through CDK Service Connect:

Select "Start a Call" to receive a call back during support hours above
Check if your question has already been addressed by searching our database of answers
Submit a case 24/7 (for issues that are less time-sensitive)

Our enhanced support is designed to get you back up and running at optimal capacity as quickly as possible.

Getting started with CDK Support

We give you the tools your dealership needs to work smarter and faster:

Our peer community facilitates the exchange of information on product knowledge

Knowledge search gives you answers to common questions at your fingertips

Technical product specialists are available to resolve errors, provide setup recommendations and answer questions

Proactive monitoring for critical system function health resolves issues automatically, preventing any disruption to dealership business

Customer Success Advocates are available to assist if an issue becomes critical or needs extra attention

SUPPORT

Need support for Agriculture & Construction?

Support Hours
Service Connect is the best and fastest way to get dealership support.
7:00 a.m. - 7:00 p.m. EST, Monday through Friday

For emergency inquiries only, our Emergency Support team hours are:
6:00 PM - 11:00 PM EST, Monday through Friday
8:00 AM - 4:00 PM EST, Saturday and Sunday

Extended support outside of emergency hours is available when scheduled in advance. CDK Emergency Support: 1.877.289.2670

It takes harmony between all your departments for your business to truly thrive. We’re committed to building technology that helps each of your teams excel. With our operations solutions, optimal performance is within reach.

With a Dealer Management System, auto retailers have access to their own comprehensive solutions toolbox.

Our consulting team provides the powerful tools your dealership needs to analyze data, build reports, and extract valuable insights.

When OEMs want real market experts, they rely on CDK consultants.

Manage smarter and get unprecedented visibility into your data and performance on a single, customizable platform.

Powerful workplace tools built to drive sales, build relationships, and keep your dealership productive and profitable.

Streamline the service experience for your staff and your customers alike with CDK solutions for your Fixed Ops department.

Take control behind the scenes with a range of solutions designed to streamline everyday dealership processes.

Take your dealership operations to the next level with IntelliDealer™ 6.0, the complete agriculture DMS.

Stay updated on every aspect of your business, from every corner of the globe.

A suite of powerful tools to streamline operations and boost performance.

Equip your dealership with IntelliDealer™, the comprehensive construction DMS that can help your business reach new operational heights.

Stay current on every area of your construction dealership from anywhere, at any time.

Add new capabilities and improve performance with construction-specific tools.

Our DMS solutions are custom built to serve your unique needs, helping you get the business results you want.

It’s costly to lose prospects. Retain your current customers and equip yourself with the tools to bring in more.

Integrate third-party applications with our Marine Dealer Management Software System so you can speed up operations and hone in on customer needs.

Our DMS solutions are custom-built to help you optimize your dealership across your parts, service, sales, and accounting departments.

Make every customer relationship count. Explore the tools you need to keep customers coming back while pulling in new leads.

Integrate third-party applications with our Powersports Dealer Management System so you can step up operations and exceed customer expectations.

Give your staff the tools they need to keep customers happy and walking through your doors.

A Customer Relationship Management solution can help you evolve from a spend-and-get model to a customer-centric, multichannel experience.

Applications to help improve productivity and protect profitability.

CDK Support cares

Reach Us Instantly By Phone at 866.668.5394:

Contact us 24/7 through CDK Service Connect:

Need support for Agriculture & Construction?