Service Connect for Marine, RV and Powersport Dealerships

Solve dealership issues faster than ever before. Service Connect is built with efficiency in mind, providing dealers an easy-to-use platform to connect with our team of support experts.

How to Get Started

How to Get Started

Accessing Service Connect is easy, and can be done right from the CDK Lightspeed EVO desktop. Just click the Service Connect symbol in the navigation bar to get started. It’s as simple as that. From there, it’s easy to look up answers to your questions or open a case with a CDK Support specialist.

Make the Most of Service Connect

1. Accessing Service Connect through Your DMS

Using Service Connect is the fastest way to get professional support. Forget sitting on the phone, remembering CMF numbers or dialing through prompts. Real, industry-leading help is just a few clicks away.


Step 1: From your CDK desktop, click the Service Connect icon.



Step 2: Click “Need Assistance.”

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Step 3: From here, you can Web chat with a CDK Support specialist immediately, or set up a call back.

There’s no waiting on hold– you can just keep doing what you were doing. We’ll be in touch.


2. Searching for Answers

You know the question. Do you wish you could just look up the answer? With Service Connect, now you can. A robust search function lets dealers search for answers quickly. Here’s how it works:


Step 1: From your CDK desktop, click the Service Connect icon.



Step 2: Enter your search topic in the Search Knowledge field and click the magnifying glass.


That’s it! From there, you’re free to search for the answers you need.

Fueled by Passion, Driven by Results

There are advantages when it comes to being a part of the CDK (UX) team. One of the many advantages is getting the opportunity to speak at UX conferences on behalf of CDK.
Steven Meyer
Manager of User Experience

This is CDK Global

Some are afraid of change. Not us. Change is exciting. We want to be a part of it and help shape the future at a global and local level.  

From creating an open platform to build better connections between manufacturers, dealers and customers to providing solutions for every touchpoint of a customer’s purchase and ownership experience. We’re committed to doing this together and exploring all of the endless possibilities that exist across all automotive and related industries.