CRM Solutions

Recognize and reward your best customers.

A Customer Relationship Management solution can help you evolve from a spend-and-get model to a customer-centric, multichannel experience.  

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  • Win Key Moments
    • Win Key Moments

    You know there are a critical moments to reach existing customers for sales and service—it’s just hard to do at scale. A good CRM solution lets you deploy automated, personalized messaging, mobile tools, and lead tracking, so you can reach customers and grow sales.

  • Raise Retention
    • Raise Retention

    Servicing your current customer base is not only better for ratings; it’s also better for business. Cost-effective customer management helps you keep the customers you’ve already worked hard to win, so you can operate more profitably.

  • Leverage Data
    • Leverage Data

    When you really understand your customer base, you can greatly improve the quality of the service you provide. Insight-packed surveys and detailed customer histories can help your RV dealership reach profitable leads, meet expectations better, and deliver positive experiences.

    Why Support Your Dealership With CRM Solutions?

    The right CRM tools leave you better equipped to give your customers exactly what they’re looking for, make them feel valued, and grow your profitability in the process. A good CRM can improve the performance of your RV dealership if you need help with:

     

    • Personalizing customer communications

    • Analyzing customer information and histories

    • Reaching customers when and how they want to be reached

    • Driving new traffic to your shop via website or online sources

    • Gathering and assessing feedback

    • Producing direct response campaigns in real-time

    • Keep more of your current customers

    • Handling information for more than one location

    Explore Our CRM Solutions

    Digital Marketing
    Digital Marketing
    Targeted, Personalized, Scalable
    Open new communication channels and reach the right customer at the right time.
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    Lightspeed Loyalty Rewards
    Lightspeed Loyalty Rewards
    Keep Customers Coming Back
    Better meet customer needs, encourage more sales, and turn more leads into repeat business.
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    CSI Surveys
    CSI Surveys
    Grow Overall Satisfaction
    Getting to know customers is made easy with direct response tools, follow-ups, and feedback analysis.
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    Mobile CRM
    Mobile CRM
    Keep Business Moving
    Stay informed on the go with easy-to-use apps, reliable connectivity, and real-time reporting.
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    Lead Tracking
    Lead Tracking
    Improve New Customer Management
    Identify and leverage every lead opportunity with a streamlined and automated workflow.
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    Automated Follow-Ups
    Automated Follow-Ups
    Boost Service and Satisfaction
    Cost-effective, tailored digital communications keep customers feeling looked after.
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    Omni: Enterprise Marketing
    Omni: Enterprise Marketing
    Maintain Control and Consistency
    Develop a complete customer database to better manage cross-location marketing from anywhere.
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    Make Life Easier in Sales and F&I

    When people outside the industry ask me what CDK Global does I usually try to tell them that, in a nutshell, we provide software for dealers to run their entire business.

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    Helping dealerships thrive

    At CDK Global, we build the tools dealerships need to grow and succeed. We provide DMS and other integrated technology solutions to over 27,000 Auto, Truck, Motorcycle, Marine, Recreational and Heavy Equipment dealers around the world. Since day one, we’ve been in it for the dealer — your success is what motivates us to do what we do.

    Customer connected. Dealer driven.
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