CRM Solutions

Make customer service and communications a top priority.

Each customer that walks into your dealership is a potential long-term relationship. With a Customer Relationship Management solution in place, you can strengthen and deepen that relationship.

Do More With CRM Solutions
Tab Message
  • Increase Potential Sales
  • Increase Potential Sales

    Clear, consistent, and relevant communication with potential leads is vital to keep business flowing. Reach more customers and retain your current base with cost-effective marketing efforts, mobile messaging, and comprehensive lead tracking.

  • Deliver Customer Satisfaction
  • Deliver Customer Satisfaction

    Lead generation is great for business, but missing opportunities with the customers you have already engaged is a waste of your hard work. Personalized communications and enhanced service tools can help your dealership retain the customers you have, even as you bring new prospects in.

  • Develop Profitable Relationships
  • Develop Profitable Relationships

    Leverage the customer data you already have to reinforce the customer ties you depend on. Customer surveys, histories, and preferences can help your business uncover revenue-nurturing insights that help improve how you identify, reach, and service your best customers. 
     

    Why Support Your Dealership With CRM Solutions?

    Customer loyalty is key when trying to increase the amount of business your powersports dealership brings in. That’s why Customer Experience Management is vital.

    Our CEM can help if your dealership is having issues with:

     

    • Creating customized, impactful marketing materials

    • Synthesizing and identifying valuable insights from historical data

    • Tracking leads and leveraging every sale opportunity

    • Recording and analyzing feedback information

    • Delivering instant customer communications

    • Generating promotional activities in real-time

    • Activating sales potential of current customers

    • Running more than one location efficiently

    • Helping customers in a timely and effective manner

    Helping dealerships thrive 

    At CDK Global, we build the tools dealerships need to grow and succeed. We provide DMS and other integrated technology solutions to over 27,000 Auto, Truck, Motorcycle, Marine, Recreational and Heavy Equipment dealers around the world. Since day one, we’ve been in it for the dealer — your success is what motivates us to do what we do.

    Customer connected. Dealer driven. 
    Discover CDK