Websites: Session Linking
CDK has now implemented Session Linking on your CDK website to stitch together customer actions with website and third party tools.
CDK already allows dealers to easily integrate shopper tools and external partner programs such as chat and service schedulers directly into their CDK websites.
Integrations are often implemented as frame-ins on the website. This installation enables the product to look like a part of the dealer website while enabling the partner to control the information displayed in the frame-in. This type of implementation can lead to visitor count inflation if the website and third party application do not share what is known as a “Session ID” to identify the shopper as the same user on the website and in the frame-in.