Parts Operations

Having access to the right information in real-time can significantly improve your ability to make wise decisions in your parts department.

Maximize Inventory Returns

Accurate stocking, traffic flow, and pricing information helps grow your bottom line.

Eliminate Duplicate Ordering

Have the tools in place to stock the right parts at the right levels.

Improve Customer Service

Personalize communications for every customer based on individual preferences.

Parts Operations Features

Extra or low inventory counts can have a severe impact on your business. With information delivered instantly, you’ll be better equipped to ensure you’re not wasting any shelf space on parts that aren’t profitable to your operation at any given moment.

Automated Parts Inventory Management

Receive automated suggestions on reorder quantities based on sales history and current inventory, access online price books, and utilize the price estimation tool to make faster decisions on parts pricing.

Electronic Capture

Eliminate manual entry with barcode scanning, electronic submissions, credit card processing, and automated ready-for-pick-up emails.

Customer Data Tracking

Maintain and store comprehensive customer information, including purchase history, discounts, and buying habits.

Automated Follow-Ups

Never forget to send a thank you note thanks to automatic marketing tools that let you push emails, postcards and letters, instantly generated by the customer activity recorded in your DMS.

Why Parts Operations?

Optimize Profits

CDK helps you identify superseded and similar parts, so you can sell the most profitable items, quickly and easily. With supplier-specific cost adjustments, price book customization, and parts comparison tools, you’ll be more equipped to make business decisions that result in the best deal for you.

Decrease Lost Sales

Not having reliable reporting tools at hand can result in missed business opportunities. With parts-specific communications tailored toward potential buyers and comprehensive parts locator services, you’ll be able to speed up service, move stubborn inventory, and increase overall satisfaction.