Insights

Stay on top of trends with insights that will help you drive profit for your dealership and keep your skills and knowledge moving forward.

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GROW YOUR SERVICE BUSINESS THROUGH YOUR BDC
Case Studies
by CDK Global |
Most dealerships use a Business Development Center (BDC) to help fill the pipeline for vehicle sales. But a much smaller number of dealers take full advantage of a BDC to deliver more Service business. Read This Insight
Training
Blogs
by CDK Global |

A few weeks ago you invested quite a bit of time and money on training your dealership staff on the "latest and greatest" — whatever that might be — new sales techniques, customer service protocols, technology, etc. Good for you. Read This Insight

Taming the paper monster
Blogs
by Nicole Powers |

It's no surprise that dealers are focused on selling cars and keeping their customers happy. That's what you do. But what most dealers don't realize — or at least aren't thinking about — is the fact that some of their biggest headaches can come from a piece of paper.

Read This Insight