Insights

Stay on top of trends with insights that will help you drive profit for your dealership and keep your skills and knowledge moving forward.

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Interview with Lightspeed
Blogs
CDK Global Lightspeed Launches RECT Reports in May
Christopher Hauck, Recreation Group product manager for CDK Global Lightspeed recently met with the RVDA to outline what Lightspeed is doing to help RV dealers — and the manufacturers whose products they sell — reduce their repair event cycle times (RECT) to increase customer satisfaction.
by Chris Hauck |
Virtual Install
Blogs
Virtual Installation is a success!
A few weeks ago, we announced that our Customer Delivery team would be continuing to install and travel where able. The intent of the new Virtual Install model was to allow work to be done remotely to ensure the health and safety of yourself, your employees and our employees while helping you get operating and functioning quickly.
by CDK Global |
Man looking at laptop
White Papers
How to Build a High-Performing Network

A large percentage of your business relies on your network. From the Service bay to the customer lounge to your Dealership Management System (DMS) and other business-critical applications, your dealership relies on a high-performing network.

by CDK Global |
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Training
Blogs
Training That's Built to Last
by CDK Global |

A few weeks ago you invested quite a bit of time and money on training your dealership staff on the "latest and greatest" — whatever that might be — new sales techniques, customer service protocols, technology, etc. Good for you. Read This Insight

Taming the paper monster
Blogs
Taming the Paper Monster
by Nicole Powers |

It's no surprise that dealers are focused on selling cars and keeping their customers happy. That's what you do. But what most dealers don't realize — or at least aren't thinking about — is the fact that some of their biggest headaches can come from a piece of paper.

Read This Insight
Women: We're Stronger Together
Blogs
Women: We're Stronger Together
by Kathy Gilbert |
With the Women in Automotive conference wrapping up last week, Kathy Gilbert shares what she learned about how to support and empower women in a changing automotive industry. Read This Insight