Insights

Stay on top of trends with insights that will help you drive profit for your dealership and keep your skills and knowledge moving forward.

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It's time to get wireless
Videos
by CDK Global |

Meet Mark, who oversees the wireless networks for his dealership. All was great in Mark's world until his home-grade network caused more problems than it solved.

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How Can You Get More Referrals?
Videos
by CDK Global |

A recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn't bought from before. Making your existing customers advocates of your dealership will take a focus on every customer interaction.

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Dealership Collaboration
Videos
by CDK Global |

Collaboration is very important if you want to gain a powerful competitive advantage over the competition. Having a phone system that utilizes information from your Dealer Management System and Customer Relationship Management system can take your business to the next level.

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3 Ways You Can Get More Referral Business
Infographics
by CDK Global |

One of the advantages of having loyal, long-term customers is referrals, but getting more referral business is not always easy. In fact, a recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn’t bought from before. Find out what you can do to change the trend.

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Wireless Networking Mistakes
Videos
by CDK Global |

As the world goes wireless, think about your dealership and the network infrastructure you have in place. Picture your dealership five years down the road. Ten. It’s easy to see how hard-wired desktop computers are becoming extinct. Wireless is certainly the future of dealerships, but mistakes could cost you.

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Cost of losing an employee
by CDK Global |

Every dealership has a certain level of employee turnover. Sometimes that loss isn’t the worst thing in the world, but sometimes it can devastate a dealership. How do you know what will happen when someone leaves your dealership as an employee? Well, it all depends on the kind of person you lost.

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