NADA reports that the #1 reason for low CSI scores is too much time spent in the F&I process. What can your dealership do to reverse this trend?
When it comes to dealership software, it's exciting to discover something new that can help you do your job better. No matter what, you want to dive in and get the most out of it.
Meet Mark, who oversees the wireless networks for his dealership. All was great in Mark's world until his home-grade network caused more problems than it solved.
The average profit on a used vehicle sale dropped 28% in 2012. Despite the dip, there are still things your dealership can do to ensure maximum profit on used vehicle sales.
A recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealershipâ€”one they hadn't bought from before. Making your existing customers advocates of your dealership will take a focus on every customer interaction.
Collaboration is very important if you want to gain a powerful competitive advantage over the competition. Having a phone system that utilizes information from your Dealer Management System and Customer Relationship Management system can take your business to the next level.
One of the advantages of having loyal, long-term customers is referrals, but getting more referral business is not always easy. In fact, a recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn’t bought from before. Find out what you can do to change the trend.