Insights

Stay on top of trends with insights that will help you drive profit for your dealership and keep your skills and knowledge moving forward.

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Speed Up F&I
Videos
by CDK Global |

NADA reports that the #1 reason for low CSI scores is too much time spent in the F&I process. What can your dealership do to reverse this trend?

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It's time to get wireless
Videos
by CDK Global |

Meet Mark, who oversees the wireless networks for his dealership. All was great in Mark's world until his home-grade network caused more problems than it solved.

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How Can You Get More Referrals?
Videos
by CDK Global |

A recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn't bought from before. Making your existing customers advocates of your dealership will take a focus on every customer interaction.

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Dealership Collaboration
Videos
by CDK Global |

Collaboration is very important if you want to gain a powerful competitive advantage over the competition. Having a phone system that utilizes information from your Dealer Management System and Customer Relationship Management system can take your business to the next level.

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3 Ways You Can Get More Referral Business
Infographics
by CDK Global |

One of the advantages of having loyal, long-term customers is referrals, but getting more referral business is not always easy. In fact, a recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn’t bought from before. Find out what you can do to change the trend.

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