Insights

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Infographics
by CDK Global |

The average profit on a used vehicle sale dropped 28% in 2012. Despite the dip, there are still things your dealership can do to ensure maximum profit on used vehicle sales.

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Videos
by CDK Global |

A recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn't bought from before. Making your existing customers advocates of your dealership will take a focus on every customer interaction.

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Videos
by CDK Global |

Collaboration is very important if you want to gain a powerful competitive advantage over the competition. Having a phone system that utilizes information from your Dealer Management System and Customer Relationship Management system can take your business to the next level.

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Infographics
by CDK Global |

One of the advantages of having loyal, long-term customers is referrals, but getting more referral business is not always easy. In fact, a recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn’t bought from before. Find out what you can do to change the trend.

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Videos
by CDK Global |

As the world goes wireless, think about your dealership and the network infrastructure you have in place. Picture your dealership five years down the road. Ten. It’s easy to see how hard-wired desktop computers are becoming extinct. Wireless is certainly the future of dealerships, but mistakes could cost you.

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by CDK Global |

Every dealership has a certain level of employee turnover. Sometimes that loss isn’t the worst thing in the world, but sometimes it can devastate a dealership. How do you know what will happen when someone leaves your dealership as an employee? Well, it all depends on the kind of person you lost.

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by CDK Global |

Existing wireless infrastructure might work fine when your dealership has two or three tablet users ... but once your dealership embraces all the benefits tablet technologies have to offer, you’ll need to replace existing wireless infrastructure to support the 20, 30 or more mobile users.

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Blogs
by CDK Global |

The Problem: Your accounting is a mess.  Nothing is right.  You cannot rely on any number in either your Profit and Loss statement or your Balance Sheet.  The bank will no longer accept a statement from you, but rather asks for one from your accountant.  And your accountant?  He More