The average profit on a used vehicle sale dropped 28% in 2012. Despite the dip, there are still things your dealership can do to ensure maximum profit on used vehicle sales.
If you're a homeowner, you rest with ease knowing that your home's foundation is solid, the pipes and plumbing are working fine, and your family is secure. And just like your house, your IT Network needs to have a solid foundation for your business.
A recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealershipâ€”one they hadn't bought from before. Making your existing customers advocates of your dealership will take a focus on every customer interaction.
Collaboration is very important if you want to gain a powerful competitive advantage over the competition. Having a phone system that utilizes information from your Dealer Management System and Customer Relationship Management system can take your business to the next level.
One of the advantages of having loyal, long-term customers is referrals, but getting more referral business is not always easy. In fact, a recent study of 1,000 car buyers found that 71% of participants purchased or leased their most recent vehicles from a new dealership—one they hadn’t bought from before. Find out what you can do to change the trend.
As the world goes wireless, think about your dealership and the network infrastructure you have in place. Picture your dealership five years down the road. Ten. Itâ€™s easy to see how hard-wired desktop computers are becoming extinct. Wireless is certainly the future of dealerships, but mistakes could cost you.
Every dealership has a certain level of employee turnover. Sometimes that loss isn’t the worst thing in the world, but sometimes it can devastate a dealership. How do you know what will happen when someone leaves your dealership as an employee? Well, it all depends on the kind of person you lost.
Existing wireless infrastructure might work fine when your dealership has two or three tablet users ... but once your dealership embraces all the benefits tablet technologies have to offer, you’ll need to replace existing wireless infrastructure to support the 20, 30 or more mobile users.
The Problem: Your accounting is a mess. Nothing is right. You cannot rely on any number in either your Profit and Loss statement or your Balance Sheet. The bank will no longer accept a statement from you, but rather asks for one from your accountant. And your accountant? He
Service departments across the country are finding ways to increase sales over last year. Find out the 5 things they are doing differently.