In early 2020, digital retailing solutions became a necessity and a major focus as automotive dealerships scrambled to adjust their operations. But now that dealers have adopted new practices and implemented many changes, is digital retailing’s 15 minutes of fame over?
A large percentage of your business relies on your network. From the Service bay to the customer lounge to your Dealership Management System (DMS) and other business-critical applications, your dealership relies on a high-performing network.
A good customer experience is valued by dealers and customers alike. The creation of customer experience roles helps dealers attract and retain not only customers, but also valuable female talent.
At CDK Global, we're taking action to serve you and your business during this COVID-19 crisis. Our Customer Delivery team is working hard to ensure that your business does not have to skip a beat.
Coronavirus and COVID-19. These two terms meant nothing to us a few weeks ago. Now, they're having an extraordinary effect on our country. Unprecedented is also becoming a more common word, due to restaurant and bar closings, working and schooling at home and rising unemployment rates.
We are definitely in unprecedented times. From restaurant and bar closings, to working and schooling at home, this is something most of us have never seen before. With the recent shelter in place extended through April 30, this is not going away anytime soon.