Insights

Stay on top of trends with insights that will help you drive profit for your dealership and keep your skills and knowledge moving forward.

Learn More
Female car dealer
Blogs
Changing the Narrative from Insight to Action
The Women in Automotive Winter Conference provides an annual opportunity for women in the industry to connect, network and share insights and experiences. This year’s conference focused on themes of growth, mentorship, advocacy, leadership and future opportunity. Insights shared pose questions to women and all leaders in the industry today – How much diversity and representation is enough? Are we moving fast enough? How can women move the needle? Where are there opportunities for the industry to transform? This blog reflects on past insights and presents opportunities to move women and the industry forward, together.
by Kira Pinard-Welyczko |
Couple talking to car dealer
Blogs
Personalize your F&I experience to increase profits

Chances are, some of the best experiences you’ve had in your life were personalized just for you. Today’s consumers demand more customized experiences, whether it’s ordering a cup of coffee, planning a vacation, streaming a movie, or buying a car.

by Dave Doff |
Men and Women equality scale
Blogs
Feeling Inspired: What I learned at this year’s Women in Automotive Winter Conference
108 Years to Gender Equality. We still have a long way to go. Read about what I learned at this year’s Women in Automotive Winter Conference to start moving the needle in your own career so that our daughters don’t have to wait another 108 years.
by Grace Wepler |
Filter by:
Growing your business
Blogs
Growing your business or updating your network? You can do both.
by David Stockman |
The success of your business is often tied to the technology you use. Your Sales and Service departments rely on a network that’s fast and always on – and so do your customers. Outages are costly, your security has to be updated and your network needs to be constantly upgraded. Read This Insight
man and woman in service department
Blogs
5 Easy Ways to Delight a Service Customer
by CDK Global |
Delighting a customer is not an easy feat. It takes teamwork, creativity, and consistency from the entire dealership to make a new or existing customer to feel valued and appreciated. Trying to “wow” a customer may not always be necessary. Read This Insight
Are there ways to accelerate your business when the economy slows down?
Blogs
Are there ways to accelerate your business when the economy slows down?
by CDK Global |
Economies go up and down and businesses have to adjust to keep up. Of course, there are a few rare recession-resistant businesses out there, but we all know dealerships aren’t one of them. When things get tough, consumers hold on to cars longer and either decline customer-pay labor, or go to independent shops when they need work done. There are ways to keep your business moving forward, but it requires planning ahead and a robust Service center process. Read This Insight