Protect Your Fixed Ops Business
Mobile devices are changing how customers shop and make purchase decisions – especially the automotive service customer. Vehicles are also built better every year and 63% of consumers believe that independent service centers are just as good at fixing vehicles.
This all means that dealerships have a big problem on their hands.
Our webinar, Winning with Fixed Ops, hosted by Hugh Cabello, Performance Improvement Consultant at CDK Global, will help you:
- Gain a better understanding of how customers shop for service and what they expect
- Learn how to effectively compete with the aftermarket chains
- Gain insight into ways of leveraging the new trends in mobile to work for your Service department
- Understand the benefit of providing information to your customers to allow them to make the best decision during their service experience