Technician Workbench

With instant transfer of repair order details and paperwork between service advisors, technicians and cashiers, your service department can function at new levels of efficiency.   

Technician Workbench
Be More Efficient
Be More Efficient
Get through service paperwork – and jobs – faster.
Communicate Better
Communicate Better
Avoid mistakes, frustrations, and delays caused by miscommunication.
Improve Customer Service
Improve Customer Service
Faster jobs and better information result in happier customers.
Technician Workbench Features
An electronic repair monitoring system, CDK Technician Workbench streamlines processes and integrates information to help service advisors, technicians, and bookers do more.
Instant Document Transfer
Instant Document Transfer
Critical service and parts paperwork can be transferred easily between relevant staff members, streamlining the efforts of your Fixed Ops department.
Status Tracking Tools
Status Tracking Tools
Equip your Service Administrator with tools to monitor technician status, so jobs can be spread more evenly to reduce technician downtime.
Quick Pricing & Invoices
Quick Pricing & Invoices
Your customers need to get their trucks back on the road, so have up-to-date pricing and complete invoices on hand — they’ll appreciate being able to get out the door quickly.
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Parts Requests
Technician Workbench integrates with the Parts department, enabling technicians to order parts directly from the system.
Information in One Place
Information in One Place
Customer information, vehicle service history, waiting work, and even recommended service is shown in one convenient location.
Effective Monitoring
Effective Monitoring
Managers can review technician performance throughout the day. When a technician is out, the system alerts managers to their outstanding work.
Do More With Technician Workbench
Do More With Technician Workbench
  • Save Up to 30min Per Day
  • Save Up to 30min Per Day

    With Technician Workbench, your technicians save time by reducing instances where they are stuck waiting for paperwork. That can help your team complete more jobs every day.

  • Build a Healthy Department
  • Build a Healthy Department

    Daily frustrations can hurt employee morale. Eliminate the boredom surrounding document management and create a workplace that is more enjoyable to work in.

  • Make Every Transaction Count
  • Make Every Transaction Count

    Improves paperwork management and boost your team’s work capacity. Get through more jobs every day and start building a reputation for quick, reliable service.

    Interested in Technician Workbench?