CDK Call Analytics
Missed calls frustrate customers and affect dealer profit. CDK helps you leverage call analytics to convert more calls into sales and appointments and provide a better caller experience to gain customers and revenue.
In today’s competitive marketplace, you need to make sure every customer interaction is a positive one. But how can you take your mountain of data and quickly turn it into real, lasting improvement to deliver profitable, positive customer experiences?
Call Analytics is an integrated solution that transforms your dealership’s communication data into meaningful patterns, predictable trends, and actionable insights. It helps your dealership measure the level of service delivered and identify problems to quickly correct them.
Your dealership can work better, smarter and faster — you just need the right tools. Find the CDK solution that works best for your team.