Ride-sharing technology is now integrated within CDK Drive — through the revolutionary Fortellis platform — so you can easily dispatch rides directly from your service application.
Reduce Transportation Costs
Eliminate shuttle and rental costs, while supplementing your loaner fleet.
Reduce staff time and resources spent on coordinating transportation.
Improve Customer Experience
Increase customer satisfaction by reducing wait times.
Hailer integrates ride-sharing technology directly into the CDK DMS, enabling dealers to reduce costs and offer their customers an easy and cost-effective alternative to traditional temporary vehicle solutions.
Hail A Ride
Your Service Advisors can provide a ride for customers directly within the CDK DMS, which helps increase the overall customer experience, repair order throughput and profitability.
No additional username or password is required when opening Hailer through CDK Drive or other integrated application. The user’s login name is tracked and stored by Hailer on every ride.
Repair Order Integration
Users can schedule a ride when opening a repair order through CDK Drive. Ride estimate costs and final charges are automatically captured to the repair order for easier submission of OEM warranty claims.
CDK dealers are automatically billed monthly on their existing invoice. Itemized breakdowns of each ride are available for Dealer Administrators. No business account setup is needed when using Hailer.
Custom Dealership Policies
Choose maximum ride fares and distance limits for rides to and from your dealership. Policy enforcement options give you the ability to warn your Advisors or block rides that exceed your limits.
Hailer positively impacts your dealership’s bottom line as it provides an easy, efficient alternative to the traditional loaner/courtesy vehicle fleet. It’s designed for more service throughput and repair orders due to availability of customer transportation.
By integrating a ride-sharing platform with the CDK DMS, your dealership can provide easy, reliable rides for your customers directly from your service application. You’ll not only win service customers, but you’ll also get a jump on the competition as 59 percent of dealers offer no transportation.