Hailer

Ride-sharing technology is now integrated within CDK Drive — through the revolutionary Fortellis platform — so you can easily dispatch rides directly from your service application.

CDK Hailer
Ride Sharing
Reduce Transportation Costs

Eliminate shuttle and rental costs, while supplementing your loaner fleet.

Save Time

Reduce staff time and resources spent on coordinating transportation.

Improving Customer Experience
Improve Customer Experience

Increase customer satisfaction by reducing wait times.

HAILER FEATURES

Hailer integrates ride-sharing technology directly into the CDK DMS, enabling dealers to reduce costs and offer their customers an easy and cost-effective alternative to traditional temporary vehicle solutions.

Hail a Ride from your DMS
Hail A Ride

Your Service Advisors can provide a ride for customers directly within the CDK DMS, which helps increase the overall customer experience, repair order throughput and profitability.

Automatic Login
automatic login

No additional username or password is required when opening Hailer through CDK Drive or other integrated application. The user’s login name is tracked and stored by Hailer on every ride.

Repair Order Integration
Repair Order Integration

Users can schedule a ride when opening a repair order through CDK Drive. Ride estimate costs and final charges are automatically captured to the repair order for easier submission of OEM warranty claims.

Integrated Billing
Integrated Billing

CDK dealers are automatically billed monthly on their existing invoice. Itemized breakdowns of each ride are available for Dealer Administrators. No business account setup is needed when using Hailer.

Custom Dealership Policies
Custom Dealership Policies

Choose maximum ride fares and distance limits for rides to and from your dealership. Policy enforcement options give you the ability to warn your Advisors or block rides that exceed your limits.

FEATURES
Why Hailer?
Ride Sharing CDK Global
  • REDUCE TRANSPORTATION COSTS
  • REDUCE TRANSPORTATION COSTS

    Hailer positively impacts your dealership’s bottom line as it provides an easy, efficient alternative to the traditional loaner/courtesy vehicle fleet. It’s designed for more service throughput and repair orders due to availability of customer transportation.

  • INCREASE REVENUE POTENTIAL
  • INCREASE REVENUE POTENTIAL

    By integrating a ride-sharing platform with the CDK DMS, your dealership can provide easy, reliable rides for your customers directly from your service application. You’ll not only win service customers, but you’ll also get a jump on the competition as 59 percent of dealers offer no transportation.

  • IMPROVE CUSTOMER EXPERIENCE
  • IMPROVE CUSTOMER EXPERIENCE

    Reduce costs and improve customer satisfaction with Hailer today. Visit the Fortellis Marketplace, sign up or log in, and select Explore Solutions. 

    Interested in Hailer integration?