CDK Fixed Ops Solutions

Work smarter, drive profits, and build a more productive Fixed Ops Department.

From tech-assisted inspections to powerful parts management tools, CDK Fixed Ops Solutions help you streamline operations and build more responsive, more profitable service and parts departments. 

Innovate for Fixed Ops Excellence

We know dealership success isn’t just about selling more cars. It also means providing reliable service to previous customers and current vehicle owners. A healthy Fixed Ops department can be a powerful profit-generating tool for dealerships, so make sure your service bay is operating at its best.

Whether you’re a high-volume express station or a smaller, independent retailer, CDK can help your technicians work more productively every day. Our Fixed Ops solutions are built specially for auto dealerships’ needs, providing new ways to make inspections simpler, repairs more profitable and the customer experience more positive.

CDK Fixed Ops Solutions may be right for your dealership if:

  • Service profits aren’t meeting expectations 
  • Technician productivity is slumping
  • Customer service scores need improvement
  • Average service time is too long
  • Advisors lack oversight 
  • Tracking deliveries is unintuitive or impossible
  • Your parts stock is ageing and turnover is low
Want a BETTER OVERALL DEALER EXPERIENCE?
Customer Success, our new enhanced delivery model, unlocks the value of our products to achieve results.
Interested in Customer Success? Learn More
Customer Success
EXPANDED SERVICE MODE
We heard you, so we built a new service delivery model that provides proactive, ongoing support to your dealership.
DEDICATED RESOURCES
A dedicated Customer Success Advocate aligns to your business needs – from implementation through product utilization.
INCREASED VALUE
Link performance KPIs to business outcomes through our Dealer Dashboard.

Helping dealerships thrive

At CDK Global, we build the tools dealerships need to grow and succeed. We provide DMS and other integrated technology solutions to over 27,000 Auto, Truck, Motorcycle, Marine, Recreational and Heavy Equipment dealers around the world. Since day one, we’ve been in it for the dealer — your success is what motivates us to do what we do.

 

Customer connected. Dealer driven.
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