Agriculture & Construction Support

You need support now, which is why we’ve built the fastest way for Heavy Equipment dealers to receive expert assistance — Service Connect. Find out how to access the platform and get the help you need.

CDK construction

Support Starts with Service Connect

No matter what CDK solutions you’re using, Service Connect is the fastest way to get answers and support. Access the platform instantly through IntelliDealer DMS, empower your mobile device with the CDK Service Connect mobile app, or log in wherever you have a web connection with Service Connect Anywhere. Forget picking up the phone – this is the best way to get in touch with our experts.

Explore Heavy Equipment Support Solutions

Service Connect
Service Connect

Getting expert support has never been faster or easier than with CDK Service Connect. Search answers, connect with an expert and get the answers you need when you need them.

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Online Invoice Management
Online Invoice Management

Enjoy choice and flexibility in how you receive your CDK invoice. Online Invoice Management is a fully-equipped suite of tools developed to support your dealership operations.

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Training
Training

A well-trained team is a team geared for success. CDK training programs are designed to support your dealership efforts and create a more capable and equipped dealership.

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Featured Insights

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White Papers
Pump IT Up
Service Connect is the FASTEST way for you to get CDK Support — AND it’s much faster than the phone. There's no waiting on hold, trying to remember your CMF number or wading through endless prompts. There’s so many great advantages of Service Connect, but here are the top 10 things you need to know.
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Infographics
Make Better Decisions with Data
You’ve been hearing all about it: data. But, now that you’ve got it, what should you do with it? Check out our latest infographic on why it’s important to understand your data.
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Support Hours

Support Hours

Service Connect is the best and fastest way to get dealership support.

  • 7:00 a.m. – 7:00 p.m. EST, Monday through Friday

For emergency inquiries only, our Emergency Support team hours are:

  • 6:00 PM – 11:00 PM EST, Monday through Friday

  • 8:00 AM – 4:00 PM EST, Saturday and Sunday

Extended support outside of emergency hours is available when scheduled in advance.

CDK Emergency Support: 1 (877) 289-2670

Fueled by Passion, Driven by Results

Explore Our Culture
28,000 clients served.

clients served.

40+ years experience serving the automotive retail industry.

experience serving the automotive retail industry.

$2B+ more than two billion in revenue.

more than two billion in revenue.

20 years average client retention rate.

average client retention rate.

There are advantages when it comes to being a part of the CDK (UX) team. One of the many advantages is getting the opportunity to speak at UX conferences on behalf of CDK.
Steven Meyer
Manager of User Experience

This is CDK Global

Some are afraid of change. Not us. Change is exciting. We want to be a part of it and help shape the future at a global and local level.  

From creating an open platform to build better connections between manufacturers, dealers and customers to providing solutions for every touchpoint of a customer’s purchase and ownership experience. We’re committed to doing this together and exploring all of the endless possibilities that exist across all automotive and related industries.