As consumers continue to purchase cars and trucks at the dealership, they’re finding the process increasingly easier to navigate.
As consumers continue to work, shop, and interact both in-person and virtually, dealerships are elevating personalized, around-the-clock service that their customers have come to expect whether they’re on site or on the go.
CDK Global Inc., a leading automotive retail software provider, today announced the Ease of Purchase Scorecard, a monthly snapshot of the consumer vehicle purchase process at dealerships.
CDK Global today opened its exhibit at the 2022 National Automobile Dealers Association (NADA) Show in Las Vegas.
Inventory shortages and staffing challenges continue to be primary areas of focus for the automotive industry.
In its ongoing efforts to increase the diversity of the automotive service industry, the ASE Education Foundation has partnered with CDK Global to enhance opportunities for automotive students.
CDK Global, together with the National Association of Minority Automobile Dealers (NAMAD), have opened the application process for the sixth annual Fueling Careers Scholarship Program.
As technology advances and retail experiences increase in simplicity and convenience, 94% of auto dealerships are evaluating their sales process with recognition that it requires further enhancements to keep pace, according to a study by CDK Global.
With an increasing amount of data created by automotive dealerships, manufacturers and vehicles, approximately 68% of dealerships believe adoption of artificial intelligence (AI) has had a positive impact on their businesses, according to a study CDK Global.
With rising concerns of ransomware and phishing attacks impacting businesses across the U.S., nearly half of automotive dealers surveyed plan to increase their investments in cybersecurity in 2022.