People love rating their experiences online and it’s clear: Stars sell cars. CDK Social Media Management provides the tools to help you manage reviews, reinforce your great reputation and connect with shoppers in the social world. Not a Social Media expert? Delegate the management to us.
Why CDK Global?
With your reputation and social tools all in one place, it's easy to manage and showcase your dealership. It starts with automated surveys that make new review collection and responses easy. Robust reputation reporting gives your team actionable insight — at the group, dealership and employee levels — and time-saving social tools help you create posts and engage current and potential customers.
The profitability of your audiences over their lifetimes can be substantial to the bottom line of your dealership or dealer group. Put your great customer service to use by monitoring and managing your reviews. Online reviews and social media are modern word of mouth marketing and should be a part of your marketing plans. We offer an array of reputation management and social media packages to meet the needs of individual dealerships as well as dealer groups, and the tools to help you manage it all with ease.
More often than not, reputations are built on social media. We bring you the technology and tactics to promote your brand image and connect with current and prospective customers, such as blogs, posting tools and more. We can even manage your social media strategy for you if you'd like.