Specialized Services

Take the Performance of Your Network Further.

CDK Consulting works directly with OEMs to design programs for their dealer networks. We’ll work with you to understand your business challenges and then customize a package and rollout approach.

Our services extend across all dealership departments and rely on best practices to improve workflows, optimize CDK system utilization, and deliver measurable results. Specialized services also include a range of learning and development offerings as well as financial composites to track the performance of your network and optimize your dealership.

Learning & Development

  • OEM-branded learning courses
  • Curriculum development across all business areas
  • Proficiency testing and certification
  • Multilingual courses and platforms
  • Coursework focused on customer satisfaction, employee development and customer engagement

Composites/Performance 20 Groups

  • Custom Composites provide aggregated information on your dealership network, and include financial reporting, performance by department, and performance against benchmarks
  • Composites are web-based and provided monthly
  • OEM-sponsored 20 Groups moderation, which can include financial statement composites

Dealership Optimization

  • OEM-sponsored process and profitability improvement consulting for all dealership department workflows, including New and Used Sales, Service, Parts, F&I and Body Shop
  • Applying benchmarks and metrics to gauge positive outcomes
  • Best practices on CDK system utilization optimization