No more hanging on the phone

We provide a wide range of support services, including Self-Help tools, Live Chat, Support Communities and Case Logging, many of which can be accessed directly from your DMS.

• Forget being put on hold - Service Connect is always a mouse click away.
• Instant Connection - With Live Chat, the second you press Send, we're familiarising ourselves with your needs.
• Real support, right now. - Connect with the right expertise for every issue, every time.
   

Fast resolution to your support issues

Smooth-running IT systems, in particular your dealer management system (DMS), are critical to your dealership success. Should any hardware or software issue occur, we work for a quick resolution to minimize disruption to your operations.

• Proactive monitoring of your system hardware
• Often, we'll know about your problem before you do
• Our support associates are always ready to help

Choose from a range of innovative support solutions

Service Connect is your helpful digital support platform, linking you to a variety of digital support services.

• Knowledge Base: Self-help with a range of support articles and videos
• Live Chat: Communicate directly with a support associate from your PC, laptop or tablet
• E-Case logging: Your starting point for hardware-related issues
• Communities: Seek help, offer advice and network with your peers