When a Phone Install Went Haywire for Lone Star Mercedes-Benz, they called CDK Global for a Lifeline.
SHARE
by CDK Global | 3 December 2020

When a Phone Install Went Haywire for Lone Star Mercedes-Benz, they called CDK Global for a Lifeline.

When your dealership spans over 55,000 square feet of space, staying connected internally and externally requires a powerful set of tools — and a knowledgeable partner to ensure it all works. Lone Star Mercedes-Benz in Calgary, a recent Auto Dealer Luxury Readers’ Choice Gold Winner, is taking no chances. Their staff of over 130 team members relies on CDK Global to get it done right.

With over 10 years of experience at Lone Star Mercedes-Benz, Systems and Site Manager Keith Brooks knows a thing or two about keeping his team connected. But as he learned over the course of a previous install, no amount of planning and professional experience can make up for a vendor that simply fails to deliver on their promises.

Read the Story

Related Insights



New Detroit Auto Show Highlights Industry Shifts
Blogs
David Thomas |
The kickoff to the rebooted, and slightly renamed, North American International Detroit Auto Show hit some snags. But it may have opened doors to what’s next for what was once the premiere event in the entire industry. Read This Insight
What Does Service Shopper 2.0 Reveal About Customers?
Blogs
by CDK Global |
Dealers continue to face headwinds when it comes to luring service customers away from other providers. Service Shopper 1.0, a CDK Global research study conducted in 2020, shared vital statistics that revealed the gap between dealer expectations and consumer behavior, and provided insights for ways dealers could close the gap. Read This Insight