Success by Numbers: How to Use Benchmarks to Drive Change
SHARE
by
Ron Leggero
| 13 January 2021

Success by Numbers: How to Use Benchmarks to Drive Change

Benchmarking can drive change in your dealership to help with budgeting, future decisions, planning and forecasting. This process helps you examine the best standard of performance for your dealership. The first step is to look for the areas in your dealership that need improvement. Once the proper data is collected, then you can begin studying the strategies on how to improve and drive change.

Your next step should be to get an outside perspective. Working with a consultant is key, as they can help you understand KPIs and the overall business process at a higher level. Many organizations often don’t know why a strategy or idea doesn’t work or stick, so a consultant can help influence others. An outside perspective can help you better understand the why behind new ideas and concepts, which can lead to success.

Another great advantage to an outside perspective is being able to adopt best practices without affecting your dealership’s culture. A consultant can you help you stop bad practices by performing a weekly high-level review of your dealership’s statistics . Stopping bad practices before waiting an entire year for change can increase your success by a fortune. Consultants can also look at trends across the industry to see which best practices can have the greatest impact on your dealership and workflow. Finally, an outside perspective can also help you better understand KPIs and benchmarking, business processes and accountability.

Learn more about CDK Consulting and how we can help with your company’s benchmarking.

ron
Ron Leggero

RON LEGGERO has over 20 years of leadership experience in the auto industry. As a founder/CEO, consultant, managing partner and high executive level VP and SVP, he utilized effective partnerships in the automotive industry from inside and out. Ron has worked in many different capacities, including account management, team training, recruiting/leadership, and business development. He is currently the Director of Sales for Consulting at CDK Global.

Related Insights

From Training to Learning
Blogs
Jeff Beals |
Dealer satisfaction with the implementation of any new technology depends on many factors. But one that may be most critical in the long term is this: Learning. And it’s an area that’s overlooked by many providers. Read This Insight
Managed IT Services
Infographics
by CDK Global |
Most dealerships struggle to keep up with infrastructure and IT support needs. Using a managed IT service provider can help free up your IT staff, so they can focus on what your dealership does best. To see what a managed IT service provider could do for you, look at this Infographic. Read This Insight