by CDK Global | 16 February 2018

Keep the Romance Alive After the Sale

It’s the moment you’ve been waiting for: the first date. They’ve booked an appointment online and you’ve had a chance to look through their vehicle information and history. You’re prepared and eager to meet them.
Next thing you know, they are head over heels and booking their next appointment with you. You plan to see each other again soon – but until then, what should you do to keep them interested?
With the help of several new processes and digital tools, we can help you develop long-lasting customer relationships which could survive longer than their current service plans, on into their vehicles' golden years, and beyond to their next purchase.
Don’t let the love wane. Find out how in our latest white paper.


Related Insights

New Detroit Auto Show Highlights Industry Shifts
David Thomas |
The kickoff to the rebooted, and slightly renamed, North American International Detroit Auto Show hit some snags. But it may have opened doors to what’s next for what was once the premiere event in the entire industry. Read This Insight
What Does Service Shopper 2.0 Reveal About Customers?
by CDK Global |
Dealers continue to face headwinds when it comes to luring service customers away from other providers. Service Shopper 1.0, a CDK Global research study conducted in 2020, shared vital statistics that revealed the gap between dealer expectations and consumer behavior, and provided insights for ways dealers could close the gap. Read This Insight