Mobile Service Advisor (MSA)
Mobile Service Advisor is a great solution for personalising and streamlining the check-in process. Sales Advisors can meet and greet by name and check-in customers on the forecourt - removing queues at the service desk reception. Vehicle condition can be captured with photos, so everyone agrees upfront.
Mobile Service Advisor creates credibility for your service process and also considers your customer’s needs in the inspection process.
At CDK, we help the automotive retail industry build a cohesive and truly seamless automotive consumer experience. We would love to explore how we might help your team.