Electronic Repair Order (ERO)

ERO is an easy-to-use system that assigns repairs to your technicians automatically, based on criteria including their availability, skills and specializations.

Maximize Utilization

Assign service jobs automatically to reduce idle time between assignments.

Boost Efficiency

Streamline the service process, so you can get more done in less time.

Improve Service

Up-to-date prices and vehicle status updates keep customers informed.

Electronic Repair Order Features

We designed ERO to help your service technicians work efficiently. Discover how ERO can change the way your service department functions.

Quick Technician Dispatch

Use your time wisely. With ERO, advisors can reduce the amount of idle time technicians have between jobs by automatically assigning them to new repairs.

Seamless Paperwork Transfer

Transfer service and parts paperwork electronically between advisors, technicians and cashiers, which can help boost productivity and keep repair orders moving forward.

Accessible Vehicle Information

Provide customers with up-to-date prices and to-the-minute updates on their vehicle’s status, so they can feel in the loop as your technicians do their job.

Do More With Electronic Repair Order

We designed ERO to be as user-friendly as possible. With an easy-to-understand interface, your staff can quickly learn the ins and outs of this system and begin using it effectively in the field.

Do More with Electronic Repair Order

Seamless & Smart

Idle time adds up, so make sure your technicians are moving onto the next job and not waiting around for an assignment. ERO allows managers to automatically assign jobs to technicians, which can help turn time spent waiting into time spent doing.

Have a Healthier Bottom Line

When your technicians are working efficiently, more work gets done every day. Equip your service department with the tools they need to get quality work done quickly, so they can take on more jobs and help build measurable profits.

Provide Model Service

The moment a customer hands over the keys, you’re on the clock. Build trust by keeping them in the loop with up-to-the-minute vehicle status reports that inform them on how things are moving in the repair process.