MAKE THE MOST OF EACH SERVICE OPPORTUNITY
Use the right tools to help uncover the greatest profits in every vehicle.
IMPROVE CONSUMER EXPERIENCE
Your transparency leads to trust — and higher RO totals.
INCREASE EFFICIENCY
Make it simple for your Advisors, so you can serve more customers.
CDK CONNECTED VEHICLE FEATURES
Real-Time Alerts
Place real-time vehicle health status on your customers’ mobile devices and on your Advisors’ tablets in the lane. Be aware of outstanding warranty campaigns and vehicle health alerts during vehicle check-in.
Improve Consistency
Display the same vehicle health alerts with the consumer during online scheduling and in the lane on the Advisor’s tablet, promoting consistency and building trust.
Quick and Easy Write-Up
See all alerts in one location with a single touch and roll a recall or vehicle alert directly into a new line on the repair order.
Simplified Service Sales
Use connected data to discover outstanding needs, then complete them while the vehicle is in your bay. Sell additional services in the lane based on vehicle health alert notifications.
Improve Communication and Trust
Raise awareness of your customers vehicle’s health by providing full details of outstanding recalls. Notify them of vehicle health alerts to support a safe and well-maintained vehicle.
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Related Solutions
Featured INSIGHTS
Blogs
The first generation of connected cars actually arrived decades ago.
Blogs
Despite how widespread connected vehicle technology has already become, there’s a lack of clear understanding about it by consumers — though they may not realize it.
Blogs
When customers understand the promise of connected vehicles and are aware that your Service department can provide them with connected vehicle services, you have the formula for greater business success. But why stop there? There are additional actions you can take to maximize customer interest and increase your profits.
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