Create more business opportunities for sales and aftersales, with a customer contact centre solution designed for automotive retailers.
Make the right call at the right time to create more leads. Call Manager can automatically schedule calls so that upselling opportunities are not missed and the customer experience is enhanced.
With a complete view of all customer interactions and accurate data to hand, your agents can give every customer the personalised experience they deserve.
Your customers expect a positive and professional experience on a call. You can use scripts and wizards to help train and coach staff to improve calls. What's more, with all the information they need in one place, team members can feel confident they have the knowledge they need to handle any situation.
At CDK, we help the automotive retail industry build a cohesive and seamless consumer experience. We welcome the opportunity to discuss how we can help to support your team.