Mobile Service Advisor
Mobile Service Advisor is a great solution for personalising and streamlining the check-in process. Sales Advisors can meet and greet by name and check-in customers on the forecourt, removing queues at reception.
Mobile Service Advisor helps to improve the customer experience by personalising the check-in, speeding up vehicle inspections and creating the opportunity to build workshop revenue pipeline. Your customers feel they are treated like VIPs every time.
As soon as the booking is identified, the check-in process is quick and simple. Seamless integration with the DMS means no re-keying, everything is automatically written up, including captured images and the electronic signature to improve accuracy.
To complete the check-in, you can review the summary of work and service and consolidate it into a single quote on the mobile device that can be printed out for the customer.
At CDK, we help the automotive retail industry build a cohesive and truly seamless automotive consumer experience. We would love to explore how we might help your team.